Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Transformation, Asia Pacific
Manager, Regional Market Transformation, Asia Pacific
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The AP Market Development team is looking for a manager to support the delivery of high-impact transformation initiatives across Asia Pacific. The role will work closely with the EVP Market Development Lead, Directors, country teams, and cross-functional partners to analyze market challenges, coordinate execution, develop project materials, and help track progress against strategic and commercial outcomes.
Role• Support the assessment of market opportunities and business challenges by gathering inputs, analyzing data, identifying issues, and summarizing implications for decision-making.• Coordinate project workplans, milestones, meeting cadence, stakeholder follow-ups, and issue logs across multiple transformation engagements.• Prepare clear, concise materials including market diagnostics, project updates, business case inputs, leadership readouts, and execution trackers.• Work with country, product, commercial, finance, legal, delivery, and other functional teams to gather requirements, clarify ownership, and support execution of agreed actions.• Track progress against agreed outcomes, risks, dependencies, and impact measures, escalating issues and opportunities for leadership attention as needed.• Contribute to the development of repeatable tools, templates, playbooks, and knowledge assets that improve the effectiveness of the Regional Market Transformation function.
All About You
The ideal candidate for this position should:• Have strong analytical and problem-solving skills, with the ability to synthesize information from multiple sources into clear insights and recommendations.• Demonstrate solid business acumen and interest in payments, market development, commercial strategy, and transformation execution.• Be highly organized, detail-oriented, and able to manage workstreams, timelines, and stakeholders in a dynamic regional environment.• Communicate clearly and confidently through written materials, presentations, and stakeholder discussions.• Work effectively across cultures, markets, and functions, building trusted relationships and following through on commitments.• Show curiosity, ownership, resilience, and a willingness to learn in ambiguous situations where solutions may not be predefined.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Strong analytical and problem-solving skills; synthesize multiple inputs into clear insights and recommendations
- Solid business acumen and interest in payments, market development, commercial strategy, and transformation execution
- Highly organized and detail-oriented with ability to manage workstreams, timelines, and stakeholders across a regional environment
- Proven ability to prepare clear written materials and presentations (market diagnostics, business case inputs, leadership readouts)
- Experience coordinating project workplans, milestones, meeting cadence, stakeholder follow-ups, and issue logs
- Ability to work effectively across cultures, markets, and functions and build trusted relationships
- Track progress against outcomes, risks, dependencies; escalate issues and opportunities to leadership
- Contribute to development of repeatable tools, templates, playbooks, and knowledge assets
- Adhere to Mastercard security policies, ensure confidentiality/integrity of information, report violations, and complete mandatory security trainings
Mastercard Compensation & Benefits Highlights
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Retirement Support — Careers materials and job postings advertise a “best‑in‑class” 10% retirement match (401k or equivalent). Public-facing benefits pages consistently position this as a standout element of the U.S. package.
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Leave & Time Off Breadth — Recent U.S. postings list 25 vacation days, 5 personal days, 10 paid holidays, up to 20 days of bereavement, and 80 hours of sick/safe time. The combined time‑off framework is described as well above typical U.S. baselines.
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Parental & Family Support — Company materials specify a minimum of 16 weeks paid new‑parent leave and inclusive family‑building support, with financial assistance for adoption, fertility, and surrogacy where allowed. Impact/ESG reporting also notes coverage enhancements for gender‑affirming care in North America.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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