Manager, Business Systems Owner

Posted 5 Days Ago
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North Chicago, IL, USA
In-Office
110K-209K Annually
Expert/Leader
Healthtech • Pharmaceutical
The Role
Leads business systems and technology capabilities for QA laboratory operations, including sample, stability, reference standard, and inventory management. Develops multi-year strategies, roadmaps, business cases, and technology solutions; oversees complex projects exceeding $14 million; manages budgets, timelines, vendors, compliance, and stakeholder alignment. Provides team leadership, hiring, performance management, and succession planning while ensuring scalable, cost-effective laboratory systems.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

This role is responsible for capability leadership relating to Sample Management (Analytical/Micro/Environmental), Stability Study Operations, Reference Standard Management and Lab Inventory Management for various AbbVie QA labs at our more complex, larger sites. A successful candidate will develop multi-year strategies, roadmaps and bring an innovative technology mindset to support the planning of innovative laboratory solutions to drive improved business outcomes. QA Lab Business Owner works closely with: IT Manager and project managers, Manufacturing Sites and the broader Lab organization globally to conduct advanced business analysis, evaluation, development and execution of a robust solutions to meet the needs of Global Lab Operations and evolving technology.

Responsibilities

  • Develops and promotes business cases for key projects. Responsible for planning and overseeing and execution of a portfolio of technology projects from ideation to completion; including securing cross-functional alignment on project scope, benefits, cost, and timelines. He/she is expected to work effectively across various IT shared services teams, manufacturing site representatives, and Global QA Lab stakeholders.
  • Provides management oversight and implementation of projects capping in excess of 14 million dollars.
  • Ensures technology strategy and roadmaps for portfolio of solution enables business objective usability while optimizing the total cost of ownership for IT solutions and ensuring compliance to applicable regulations
  • Collaborates with local teams and solution vendors to minimize impact to production, ensure continuity of business solutions, assure alignment with architecture & technology standards, and ability of product scale to meet AbbVie requirements.
  • Communicates and educates the technical and business communities on current architectures and technologies.
  • Identify current and emerging business needs and evaluates technology solutions to balance short term and long-term objectives. Understands both data and technology capabilities already in use across AbbVie and recommends and implements appropriate solutions.
  • Accountable for financial objectives and timelines of the portfolio, including monthly targets, project targets and overall implementation and maintenance while supporting a dynamic manufacturing portfolio.
  • Builds positive culture and develops team members while overseeing the department. Monitors team workload, guides team through complex work issues, and answers questions. Interviews, hires, and recommends salary adjustments for team members as needed. Collaborates with team members to establish performance goals, conducts performance reviews, and assists with succession planning.

Qualifications

  • Bachelor’s Degree or an equivalent combination of education and work experience. Minimum of 10 years of work experience including laboratory background, business analysis, project management, and strategic execution.
  • Self-Directed Leader, quickly grasping business needs and setting direction and implementation.
  • Excellent analytical, judgment and consultative capabilities and communication skills
  • Excellent communications and influencing skills with strong ability to balance differing stakeholder interests through sound analysis and persuasion
  • Lab Systems / Lab Experience is required (LIMS, ELN, CDS, Inventory, Asset Management).

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree or equivalent combination of education and work experience
  • Minimum 10 years of work experience
  • Laboratory background and experience
  • Business analysis experience
  • Project management experience
  • Strategic execution experience
  • Self-directed leadership and ability to set direction and implement solutions
  • Analytical, judgment, consultative, communication, influencing, and stakeholder management skills
  • Laboratory systems experience, including LIMS, ELN, CDS, inventory, or asset management

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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