Manager, Business Systems and Integrations

Posted 2 Days Ago
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Fairfax, VA, USA
In-Office
137K-176K Annually
Expert/Leader
Professional Services • Consulting • Design
The Role
Leads the Business Systems and Integrations team, overseeing enterprise ERP, HCM, CRM, applications, integrations, data capabilities, and modernization initiatives. Responsibilities include team development, application lifecycle management, service reliability, API and data exchange standards, security and compliance, technology roadmaps, stakeholder collaboration, process automation, Agile delivery, and responsible adoption of AI and low-code tools. The role requires extensive enterprise application management and technical leadership experience.
Summary Generated by Built In
Job Description

Dewberry is seeking an experienced Manager, Business Systems and Integrations, to join its Information Technology Group in Fairfax, VA.  

The Manager will lead the team responsible for Dewberry’s mission-critical business applications, systems integrations, and related data capabilities.  

The Manager will oversee Cloud ERP and HCM, AI-native CRM, and other essential business platforms, maintaining reliability, operational excellence, and continuous improvements.  

Partnering with business stakeholders, the Manager will translate business needs into scalable solutions and lead application modernization, process automation, and the effective use of data, analytics, and artificial intelligence (AI) in platform modernization.  


Dewberry is a leading, market-facing  professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors are our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Responsibilities
  • Lead and develop the Business Systems and Integrations team. Set clear priorities, responsibilities, performance expectations, and service standards; and foster accountability and collaboration.  
  • Build team skills through cross-training, knowledge sharing, and professional development while balancing application support, strategic initiatives, and future capability needs. 
  • Apply Agile practices to prioritize work with business stakeholders, deliver incremental improvements, incorporate feedback, and support continuous delivery. 
  • Oversee enterprise application lifecycles, prioritize development and modernization, manage technical debt, and promote common platforms. Maintain reliable application and integration services through monitoring, documentation, support, escalation, and proactive resolution of recurring issues. 
  • Establish secure, scalable integration patterns, APIs, and standardized data exchanges that improve interoperability and reduce duplication. 
  • Ensure compliance with technology, security, data, and architecture standards throughout solution design, development, testing, deployment, and support. 
  • Develop practical roadmaps for legacy and high-risk systems, evaluate emerging technologies and cloud services, and advance reusable enterprise capabilities. 
  • Partner with data and analytics teams to strengthen data quality, governance, and security. 
  • Partner with the AI team to guide adoption of AI-enabled solutions, low-code tools, and workflow automation to improve business processes. 
Required Skills & Required Experience

Required  

  • Hold a bachelor’s degree in Information Systems, Computer Science or a related field, or equivalent professional experience. 
  • 10+ years of experience supporting, managing, or maintaining large scale enterprise applications, including ERP and CRM environments. 
  • 5+ years of experience leading technical teams, application support teams, or enterprise technology functions, with demonstrated success developing technical talent and establishing accountability. 
  • Experience in enterprise application management, service delivery, and lifecycle processes, including operational standards, escalation management, and reliability improvements; collaborate effectively with technical teams, business stakeholders, and vendors. 
  • Experience leading multi-stakeholder technology implementations, process improvement, and change management, with strong written, verbal, and interpersonal skills. 
  • Experience with modern project-management tools (e.g., ClickUp, Planner, Azure DevOps) and the ability to use AI-enabled tools (e.g., Microsoft Copilot) in daily research, communication, documentation, analysis, and process improvement.  

Preferred 

  • Experience in business operations, enterprise digital transformation, and project-based professional services, such as architecture, engineering, and construction (AEC). 
  • Demonstrate experience with use of AI-enabled tools to automate business processes. 

What Success Looks Like 

  • Earn business stakeholders’ recognition as a strategic partner through measurable gains in efficiency, employee experience, and business capability, and reduced risk. 
  • Automate processes, reduce duplicate data entry, and use AI responsibly to deliver demonstrable value. 
  • Align applications, integrations, and data flows with enterprise architecture; reuse capabilities and define modernization plans for legacy and high-risk systems. 
  • Improve application reliability, security, supportability, service levels, and user experience, evidenced by operational metrics and user feedback. 


*At this time, Dewberry will not sponsor a new applicant for work authorization.

*Dewberry is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

*Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry’s background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.


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Salary Range

The projected range for this position is $137,000-$176,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.

Skills Required

  • Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent professional experience
  • 10+ years of experience supporting, managing, or maintaining large-scale enterprise applications, including ERP and CRM environments
  • 5+ years of experience leading technical teams, application support teams, or enterprise technology functions
  • Experience developing technical talent and establishing accountability
  • Experience in enterprise application management, service delivery, and lifecycle processes
  • Experience with operational standards, escalation management, and reliability improvements
  • Ability to collaborate effectively with technical teams, business stakeholders, and vendors
  • Experience leading multi-stakeholder technology implementations, process improvement, and change management
  • Strong written, verbal, and interpersonal communication skills
  • Experience with modern project-management tools such as ClickUp, Planner, or Azure DevOps
  • Ability to use AI-enabled tools such as Microsoft Copilot for research, communication, documentation, analysis, and process improvement
  • Experience in business operations, enterprise digital transformation, and project-based professional services such as AEC
  • Experience using AI-enabled tools to automate business processes

Dewberry Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dewberry and has not been reviewed or approved by Dewberry.

  • Wellbeing & Lifestyle Benefits — Wellness programs, an Employee Assistance Program, and options for flexible or remote schedules are described as supporting day-to-day wellbeing and work-life balance. Tuition reimbursement and wellness resources contribute to a stable, well-rounded package beyond core pay.
  • Leave & Time Off Breadth — Paid time off, sick leave, flexible leave, and shared leave offerings are presented as part of a comprehensive package. Time away is portrayed as accessible and practical for many employees.
  • Healthcare Strength — Medical coverage is broadly available and regarded as reasonable baseline coverage for a mid-sized professional-services employer. Access to standard health plans provides dependable core protection even as details vary by location.

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The Company
HQ: Fairfax, VA
2,500 Employees
Year Founded: 1956

What We Do

Dewberry is a family-owned, nationwide architecture, engineering, planning, design, and construction services firm serving public- and private-sector clients. The company develops responsible, innovative solutions for natural and built environments, supporting federal agencies, state and local authorities, private developers, and other asset owners and operators. Its work is focused on improving communities through client-centered professional services and infrastructure-related projects across the United States.

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