We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
As a Manager within Pharmacy Services Finance Intelligence (FI), you will lead complex, strategic initiatives from intake through implementation. You will partner with business and technology leaders to define requirements, shape solutions, manage delivery, and drive measurable business outcomes.
Managers are expected to independently navigate ambiguity, influence senior stakeholders, and serve as trusted advisors while mentoring team members and advancing delivery best practices.
Responsibilities
Business Analysis & Delivery
- Translate complex business needs and processes into clear, development-ready Business Requirements Documents (BRDs).
- Lead cross-functional initiatives from intake through implementation.
- Manage scope, risks, dependencies, priorities, and stakeholder expectations.
- Facilitate business decisions and identify risks and process improvement opportunities.
- Provide executive-ready updates on key decisions, risks, and outcomes.
Stakeholder Partnership
- Build trusted relationships with senior business and technical leaders.
- Develop strong knowledge of assigned business areas and provide consultative guidance.
- Promote accountability, transparency, and predictable delivery.
Team Development
- Mentor and support onboarding of team members.
- Conduct peer reviews of BRDs and key deliverables.
- Share best practices and promote continuous improvement across the team.
Required Qualifications
- 5+ years of experience in Business Analysis, Project/Program Management, Product Management, Process Improvement, or related disciplines.
- Experience leading complex, cross-functional business and technology initiatives.
- Strong business analysis, facilitation, stakeholder management, and communication skills.
- Experience developing business requirements, process flows, and related documentation.
- Ability to independently manage multiple initiatives and competing priorities.
- Experience with Agile, Waterfall, or hybrid methodologies and tools such as Jira or Confluence.
Preferred Qualifications
- Experience in PBM, Healthcare, Finance, Revenue Cycle, or Insurance.
- Experience partnering with Analytics, Data Engineering, BI, or Software Development teams.
- Experience mentoring analysts or project delivery professionals.
- Relevant certifications such as Lean Six Sigma, CBAP, PMP, PMI-PBA, or CSM.
Education
- Bachelor's degree or equivalent professional experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 5+ years of experience in Business Analysis, Project or Program Management, Product Management, Process Improvement, or related disciplines
- Experience leading complex, cross-functional business and technology initiatives
- Strong business analysis, facilitation, stakeholder management, and communication skills
- Experience developing business requirements, process flows, and related documentation
- Ability to independently manage multiple initiatives and competing priorities
- Experience with Agile, Waterfall, or hybrid methodologies and tools such as Jira or Confluence
- Experience in PBM, healthcare, finance, revenue cycle, or insurance
- Experience partnering with Analytics, Data Engineering, BI, or Software Development teams
- Experience mentoring analysts or project delivery professionals
- Relevant certification such as Lean Six Sigma, CBAP, PMP, PMI-PBA, or CSM
- Bachelor's degree or equivalent professional experience
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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