Manager Business Process Excellence – SAP S/4HANA Lead to Cash

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location: Hybrid role in White Plains, NY.

What’s the role?

The Manager Business Process Excellence – Lead to Cash is responsible for leading the transformation and optimization of the end-to-end lead to cash process at ZEISS. This role focuses on enhancing the efficiency and effectiveness of the sales and revenue cycle, including customer order management, intercompany sales, and accounts receivable management through the implementation of SAP S/4HANA.

Sound Interesting?

Here’s what you’ll do:

• Invoice Management: Oversee and optimize processes related to invoice management including timely and accurate payment and professional response to vendor inquiries

• Reconciliation and payment handling: Develop and implement efficient reconciliation and payment processes ensuring smooth dispute resolution with distributors 

• Sales Management and Order Fulfillment: Optimize the process of recording and tracking sales through to order fulfillment.

• Sales and Order Reporting and Analysis: Generate and analyze sales-related reports and order fulfillment to identify trends, challenges, and opportunities for improvement. 

• Process Integration and Optimization: Ensure high integration with adjacent processes. Collaborate closely with related departments to optimize cross-functional workflows and system integration.

• Leadership and Strategic Planning: Lead external consulting support within your workstream. Regularly engage with fellow workstream leads for best practice sharing plans that align with Zeiss’s broader business goals.

• Communication and Change Management: Communicate effectively with all levels of the organization to promote the transformation agenda. Manage change proactively by engaging stakeholders and facilitating adaptation to new processes and systems.

Do you qualify?

• Master’s degree in Finance, Business Administration, Industrial Engineering, or a similar field. 

• Extensive experience in managing business process excellence projects, particularly involving SAP ERP transformations focused on Sales & Distribution. 

• Strong analytical, organizational, and project management skills. 

• Effective communication and leadership abilities.

• Exceptional leadership and strategic thinking skills

• Robust analytical and decision-making skills.

• Strong interpersonal and communication skills, capable of working with diverse teams and influencing senior leadership. 

• Proficient in change management, capable of driving change across the organization.

• Hybrid 3/2 Office-based and WFH role with the expectation of high performance in a fast-paced environment. 

• Flexibility to work extended hours and weekends during critical project phases. 

• Requires international travel to coordinate with global teams and align processes. 

The annual pay range for this position is $140,000 – $160,000

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

We have amazing benefits to support you as an employee at ZEISS! 

• Medical 

• Vision 

• Dental 

• 401k Matching 

• Employee Assistance Programs 

• Vacation and sick pay 

• The list goes on! 

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).