Manager, Business Operations & Programs

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

***This position requires in office attendance in Seattle***

The Manager, Business Operations & Programs plays a critical role in enabling operational rigor, execution excellence, and cross-functional alignment across the Revenue organization. This role is responsible for orchestrating the end-to-end business rhythm, owning key enterprise programs, and driving continuous improvement across systems, tools, and processes that underpin go-to-market execution.

This role reports into the Senior Director of Demand Operations within the Revenue Ops org and manages a team of North America-based operations partners and program managers. The successful candidate will bring a strong blend of strategic thinking, program leadership, effective communications, and operational execution. They will act as a trusted partner to Revenue, Sales, Marketing, and Operations leaders, ensuring disciplined planning, clear prioritization, and consistent execution against company and GTM priorities.

Responsibilities include team leadership (coaching, hiring, etc.), budget management, fiscal year planning, optimization of systems/tools/processes, evangelism, and performance management through stakeholder interlock and an effective rhythm of business.
 

This leader is a role model for F5’s culture of clarity, empowerment, and accountability—building a high-performing team while keeping the work human. 

Primary Responsibilities

Lead and Inspire a Diverse Team

• Attract, develop, and inspire a diverse and inclusive team. Foster a culture of accountability, data-driven decision-making, and proactive stakeholder engagement.

Business Rhythm & Operating Cadence Leadership

• Design, own, and manage the end-to-end Revenue & Revenue Marketing business rhythms, including annual planning and recurring business reviews.

Program & Initiative Management

• Oversee high-impact Revenue programs including Fiscal Year Planning, GTM priority tracking, Account Planning, Global Accounts, Competitive Programs, and other strategic initiatives.

• Develop program frameworks, success metrics, and governance models to ensure predictable execution and measurable outcomes.

Executive & Board Readiness

• Partner with senior leaders to prepare executive-ready materials for QBRs, board reviews, and other critical leadership deliverables.

• Translate complex data, insights, and initiatives into concise, decision-oriented narratives that enable effective leadership action.

• Act as a quality bar for operational content, ensuring clarity, consistency, and accuracy.

Continuous Improvement & Operational Excellence

• Build and sustain a continuous improvement muscle across Revenue systems, tools, and processes.

• Identify operational friction, inefficiencies, and gaps; design scalable solutions that improve speed, quality, and productivity.

• Partner with Sales Ops, Marketing Ops, Digital Sales Ops, and Technology teams to rationalize tools, reduce tech debt, and improve user experience.

• Drive adoption of best practices and operating standards across diverse stakeholder groups.

Knowledge, Skills, and Abilities

Business & Program Leadership

• Strong experience leading complex, cross-functional programs with executive visibility.

• Demonstrated ability to manage multiple initiatives simultaneously while maintaining attention to detail and execution quality.

Strategic & Analytical Thinking

• Ability to connect company and GTM strategy to operational plans, metrics, and execution rhythms.

• Strong analytical skills, with the ability to synthesize data into insights, recommendations, and action plans.

Collaboration & Influence

• Proven ability to work effectively across Sales, Marketing, Finance, and Operations teams at multiple levels.

• Strong stakeholder management skills, with the ability to influence outcomes through structured thinking and credibility.

Communication & Executive Presence

• Excellent written and verbal communication skills, including the ability to present to and engage with senior leaders.

• Skilled at distilling complex concepts into clear, concise, executive-ready content.

Adaptability & Continuous Improvement Mindset

• Comfortable operating in a fast-paced, evolving environment with changing priorities.

• Proactive, improvement-oriented mindset with a bias toward action and operational rigor.

Technical & Operational Acumen

• Familiarity with Revenue Operations systems and data (e.g., CRM, dashboards, planning tools).

• Strong understanding of GTM processes, planning cycles, and performance management frameworks.

Qualifications

• BS or BA degree or equivalent practical experience.

• 7+ years of relevant experience across business operations, program management, sales operations, management consulting, or equivalent roles supporting Revenue or GTM organizations.

#LI-EM1 #LI-Hybrid

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].