Who We Are:
With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.
Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
We’re looking for a curious, analytical, and collaborative Manager to join our Business Insights & Analytics team. As a Manager, Business Insights & Analytics, you’ll work closely with cross-functional teams to develop dashboards, analyze trends, and deliver actionable insights that drive operational and strategic decisions. This is a great opportunity for someone with a strong foundation in analytics who’s ready to take the next step in their career.
What You Will Do:
- Develop and maintain dashboards and reporting frameworks that highlight trends in utilization, provider performance, and patient outcomes.
- Analyze data from claims, authorizations, and operational sources to identify opportunities for operational and clinical improvement.
- Collaborate with stakeholders across clinical, operations, finance, and compliance to understand business needs and deliver data-driven solutions.
- Support contract analytics tied to utilization management metrics and service-level agreements, including vendor and provider performance tracking.
- Translate complex data into clear, compelling insights and recommendations for diverse audiences.
- Partner with the central Data team to define use cases and validate data models that enable visibility to actionable insights throughout the business.
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
- Bachelor’s degree in Data Science, Statistics, Business Analytics, or a related field.
- 4+ years of experience in business analytics, data analysis, or a related role.
- Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Looker, Power BI, Sigma)
- Strong analytical and problem-solving skills.
- Ability to communicate insights clearly to both technical and non-technical audiences.
- A collaborative mindset and a passion for continuous learning.
What Sets You Apart:
- Experience in healthcare, insurance, or membership-based business models.
- Experience working in a fast-paced, high-growth environment.
- Exposure to financial modeling or operational analytics.
Compensation:
The base salary range for this position is $120,000 –$130,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.
What Sets Us Apart:
It’s no secret that most of us work to provide for ourselves and those we love, but just because we must work doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include:
- Professional growth opportunities with compelling career paths
- Healthy work-life balance culture with paid time off (PTO)
- Medical, dental and vision insurance for full-time team members
- 401K savings plan with employer contribution match
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
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What We Do
At Synapse Health, we’re on a mission to transform the Durable Medical Equipment (DME) industry with innovative solutions that improve experience, accountability and transparency for all.
Synapse Health is a patient-focused, end-to-end technology-enabled solution that streamlines the entire DME process. We connect all the dots from the time an order is placed to the moment it is delivered to the patient (including administrative tasks like billing). We act as a catalyst for change across the DME ecosystem by connecting patients, prescribers, DME providers and payors, providing a seamless, efficient and positive experience.
Our solutions work in the background to manage every aspect of the DME process, providing real-time, accurate clinical and order information. This allows us to address patient needs faster and ensures orders are accurate and cost-effective. By improving accountability and transparency for all stakeholders, we are enhancing the overall experience. Together with our DME provider and prescriber partners, we provide patients with what they need, when and where they need it, simplifying the process and delivering better outcomes for everyone involved.
Why Work With Us
Our culture is built on a person-first mindset, starting with how we treat our team members and extending to the care we provide. We focus on fostering a warm, supportive environment that values each individual. Our mission-driven approach encourages transformation in healthcare, ensuring patients experience genuine, compassionate care.
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