Mandate 3 – Employees will work full-time from their base location i.e. Bangalore.
Business Finance Partner for Customer experience charter:
Business Partnering:
• Act as a liaison between business stakeholders across Customer experience (Cx)
charter and partner teams (tech, analytics) providing financial guidance & Co-own
Business targets
• Maintain relationship with business stakeholders, and identify and resolve key
business issues impacting finance operations ability to provide customer
experience
• Build processes, define procedure and policies with strong focus on controllership
and compliance.
Financial Planning & Analysis:
• Develop financial models and analyses to support cost optimization and profitability improvements.
• Drive profitability analysis and support in business performance reviews.
• Supervise processes to ensure long term plans/Forecast activities are completed accurately and in timely manner.
• Identify and develop cost saving opportunities across the charter by eliminating inefficiencies in the process
• Work with cross functional teams to tie end to end financial planning.
Role & Responsibilities:
Key responsibilities include Long term strategic Planning, preparing & managing the quarterly & annual operating plan, Budgeting and forecasting, MIS and Financial reporting, setting up process & control, Operational & Financial metrics analysis etc.
The successful candidate will be strategic, analytical, and have demonstrated the ability to effectively manage the finances of a high-growth business.
Cost savings: Work closely with the operation managers to drive down inefficient costs and optimize for steady state costing. Also setting up necessary processes & control for achieving sustainable optimal cost
Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management - Recommendations based on data analysis and follow through with business leaders on actionable items for improving metrics.
Perform financial reporting, ad-hoc business analysis, and financial modeling. Manage the financial planning and analysis effort, using the key input levers to the business.
Automation of reporting and familiarity with Business Intelligence tool
Desired Skills:-
4-7 Years of experience post qualification
Master’s in Business – Finance/Strategy or CA is preferred
Strong interpersonal skills, ability to work with and influence cross functional teams
Knowledge of SQL is preferred
Self-starter who can take ownership of deliverables with minimal direction and develop new ways of approaching business problems
Continuous improvement attitude and fast learning ability
Excellent verbal and written communication skills
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law".
Additional Information
Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- 4-7 years of experience post qualification
- Master's degree in Business, Finance, or Strategy, or Chartered Accountant qualification
- Strong interpersonal skills and ability to influence cross-functional teams
- Knowledge of SQL
- Ability to take ownership and work with minimal direction
- Continuous improvement attitude and fast learning ability
- Excellent verbal and written communication skills
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
