Senior Customer Development Manager
Location: Fraser Valley, BC (In-Office)
Travel: Approximately 30 percent across BC, AB and Washington
Reports to: CEO
Why work at Clearbridge?
Clearbridge solves business problems through technology. We are in a high-growth phase with 35 percent year over year targets, operating across BC, Alberta, and Washington. We support growth-oriented companies in transportation, construction, manufacturing, healthcare, and other essential industries.
With a largely untapped market and strong growth plans and initiatives, we are entering our next phase of growth. We are looking for a senior, proven sales professional who can close complex deals, build strong customer relationships, and help drive the next chapter of our sales organization.
Role Purpose
The Senior Customer Development Manager is a senior role within Clearbridge’s sales team and reports directly to the CEO. This role is responsible for driving new revenue, expanding strategic customer relationships, and providing senior-level influence across the sales function.
Key Responsibilities
- Own the full sales cycle from prospecting through close
- Lead complex, consultative discovery conversations with senior decision-makers
- Close managed services agreements and associated project work
- Maintain a disciplined pipeline with accurate forecasting
- Act as the primary relationship owner for assigned customers
- Identify upsell, cross-sell, and expansion opportunities
- Mentor and support Customer Development Managers through deal strategy and best-practice sharing
- Provide functional direction to sales support to ensure accurate proposals, CRM data, and follow-through
- Work collaboratively with internal teams to ensure success both internally and externally (customers)
Qualifications
- 6+ years of B2B sales experience; ideally experience in Managed IT Services, SaaS, or technology consulting, however, experience selling into our verticles (transportation, construction) is also transferrable.
- Proven success closing complex, consultative deals
- Strong executive-level communication and relationship-building skills
- Comfortable influencing peers and working closely with leadership
- Highly disciplined, self-directed, and results-focused
- Valid driver’s licence and passport with ability to travel within BC, AB and Washington
Top Skills
What We Do
At Clearbridge, we believe in helping people do their best work with technology. As a trusted IT partner in Washington state, we specialize in solving business challenges through innovative solutions and strategic support. Our team of skilled Clearbridgers is dedicated to delivering practical, reliable, and secure IT services tailored to your unique needs. Whether you're looking to enhance cybersecurity, streamline operations, or manage your IT infrastructure, we’re here to support your success. With a commitment to continuous improvement and a focus on building strong client relationships, Clearbridge goes beyond conventional IT solutions to help your business thrive. We’re passionate about making technology work for you—so you can focus on what you do best. Let’s bridge the gap between technology and your business goals—together.
