Turn strategy into a pipeline-generating machine
What does it take to turn business development priorities into consistent execution and measurable pipeline? As Manager, Business Development, you’ll lead, coach and develop a team of Sales Development Representatives (SDRs) and Senior SDRs, creating the focus, accountability and support they need to perform at their best.
You’ll be at the heart of our Lead Generation Machine, translating priorities across inbound, outbound, field events and re-engagement into clear execution plans while continuously strengthening how the team works and grows.
As our Manager, Business Development, you will:
- Lead, coach and develop a team of SDRs and Senior SDRs, owning individual development plans and supporting progression toward increased responsibilities.
- Own team performance across meetings, sales-accepted leads, sales-qualified leads and pipeline creation, using performance data to identify and address gaps in targeting, messaging, conversion and execution.
- Translate Business Development priorities into clear weekly and quarterly plans, allocating team capacity across inbound, outbound, field events, re-engagement and strategic initiatives.
- Drive consistent execution of service-level agreements, qualification standards, operating processes and customer relationship management expectations while coaching the team on messaging, calls, account research and qualification.
- Maintain accountability for each team member’s overall performance, development and capacity, including when Senior SDRs contribute to strategic assignments.
- Partner with Business Development leadership, Revenue Operations, Sales, Marketing and Product Marketing to share structured feedback, strengthen execution and improve pipeline generation.
Here is what will qualify you for the role:
- Proven experience leading, coaching and developing SDRs or Business Development Representatives in a business-to-business software-as-a-service environment.
- A strong track record of driving team performance against pipeline metrics, including meetings, qualified opportunities and pipeline creation.
- The ability to translate broader Business Development priorities into focused, actionable weekly and quarterly plans.
- Strong knowledge of prospecting and qualification fundamentals, including outbound outreach, inbound qualification, account research, messaging, customer relationship management discipline and qualification processes.
What will make you stand out:
- A demonstrated ability to develop talent, improve individual performance and prepare high performers for increased responsibilities and career progression.
- Experience turning performance data and insights into measurable improvements in targeting, messaging, conversion or execution.
- Experience balancing team capacity across multiple pipeline-generation motions and strategic account initiatives.
- A highly collaborative approach and experience partnering across Sales, Marketing, Revenue Operations and Product Marketing.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- Proven experience leading, coaching, and developing SDRs or Business Development Representatives in a B2B SaaS environment
- Strong track record of driving team performance against pipeline metrics, including meetings, qualified opportunities, and pipeline creation
- Ability to translate broader Business Development priorities into focused, actionable weekly and quarterly plans
- Strong knowledge of prospecting and qualification fundamentals, including outbound outreach, inbound qualification, account research, messaging, CRM discipline, and qualification processes
- Ability to develop talent, improve individual performance, and prepare high performers for increased responsibilities and career progression
- Experience turning performance data and insights into measurable improvements in targeting, messaging, conversion, or execution
- Experience balancing team capacity across multiple pipeline-generation motions and strategic account initiatives
- Highly collaborative approach and experience partnering across Sales, Marketing, Revenue Operations, and Product Marketing
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
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Leave & Time Off Breadth — Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
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Parental & Family Support — Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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