We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Leads team to develop enterprise-wide and/or cross-functional solutions to address business problems, resulting in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Collaborates across the organization to optimize the achievement of strategic business objectives to include profitable growth and improved organizational effectiveness.
Required Qualifications
- Coordinates managing day-to-day complex business consultation services to support the organization's goals and objectives.
- Assists with the development of processes and assignments for researching, collecting, analyzing, compiling data and information for the business consulting department reports.
- Audits files, reports, and financial records, and manages department record retention.
- Defines a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
- Communicates internally and externally with clients and senior management regarding the organization's goals and objectives.
- Collaborates with the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
- Advises managers regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients.
- Coordinates performance appraisals within the business consulting department ensuring compliance and continuous improvement.
- Administers strategic review processes ensuring continuous improvement, compliance, and high-performance standards are upheld.
- Designs, develops interventions and facilitates work sessions.
- Develops and delivers all required analysis, reporting and presentation materials.
- Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.
- Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.
- Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer.
For this role you will need Minimum Requirements
- 5-7 years work experience in a health insurance setting.
- Results driven mindset with strong execution skills. Track record of consistently driving measurable results and achieving key performance indicators by proactively identifying opportunities, removing roadblocks, and maintaining a high level of accountability and focus on outcomes in fast paced environment.
- Demonstrated experience with positive collaboration across teams including
- Strong verbal and written communication to ensure alignment across the SCOE through a regular cadence.
- Adept at business intelligence
- Adept at collaboration and teamwork
- Adept at growth mindset (agility and developing yourself and others) skills
- Ability to ensure timely resolution of issues through strong problem-solving skills, with the ability to quickly analyze issues, coordinate cross-functional teams, prioritize tasks, and implement effective solutions to resolve blockers and ensure projects and initiatives stay on schedule and meet deadlines.
Preferred Experience
- Experience working with Medicare Supplement or ancillary products
- Motivated self-starter
- Previous Aetna Senior Supplemental Insurance experience a plus
Education
Bachelors' degree or equivalent work experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 5-7 years work experience in a health insurance setting
- Bachelor's degree or equivalent work experience
- Strong verbal and written communication skills
- Experience with business intelligence
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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