Manager of Business Consulting, M&O

The Manager of Business Consulting will be responsible for working with our team of business operations consultants, providing guidance on project deliverables, and ensuring on-time and on-budget project delivery.

Responsibilities:

• Manage Consultant teams in the design, development, and delivery of client deliverables.
• Responsible for regular individual direct report meetings, providing feedback, advice, and coaching.
• Responsible for regular direct report annual reviews.
• Support process improvements and projects
• Ensures successful delivery of technical projects, particularly through scheduling and monitoring planned and reactive work activities.
• Provide direction, advice, and leadership to clients and business consultants.
• Share subject matter expertise with other team members to deliver world class solutions to our clients.
• Create project plans and manage multi-phase projects while ensuring all deadlines are met for all deliverables.
• Efficiently, effectively, and appropriately establish and manage client expectations through verbal and written communication.
• Lead consultant briefings, external meetings, and calls to track project progress and set the team up for success.
• Partner with the Sales team to create proposals and present solutions to clients.
• Keep current with new techniques, innovations, best practices, and industry trends.
• Embrace and exhibit behaviors that are consistent with company Values and Beliefs.
• Actively work as a consultant, engagement manager or Project manager on assigned projects

Knowledge, Skills, and Abilities:

• Proven track record of successful ERP software/Supply Chain Management implementation projects in the SMB market.
• Effective verbal, written, listening, and presentation skills.
• 5-7 years consulting and project management experience.
• 3+ years of experience managing consulting teams.
• Ability to plan, effectively prioritize, and multi-task to ensure deadlines are met.
• Flexibility, adaptability, and ability to perform well under pressure.
• Possess analytical and problem-solving skills and demonstrates a high attention to detail.
• Excellent verbal and written communication skills.
• Ability to travel regionally and nationally with estimated travel 20%.

 Preferred Skills and Knowledge:

• Knowledge of Infor CloudSuite Industrial (SyteLine) or related ERP systems.
• Project Management Professional certification (PMP or CAPM)

Education:

• Bachelors Degree required; MBA strongly preferred.