Manager - Business Channels (Projects & Strategic Partnership)

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Tower, MI, USA
In-Office
Other • Retail
The Role

If you are looking to excel and make a difference, take a closer look at us…

The incumbent will support all projects related to C4 & C5 project management and implementation, SST innovation, and strategic partnerships. This role involves engaging with various stakeholders (both internal and external) to ensure that approved, in-progress, and planned projects are executed effectively in line with the strategic direction.

  • Strategic and Detailed Execution: Operate at both a high level to deliver on branch strategy and at a detailed level to ensure the successful management and execution of project deliverables.

  • Stakeholder Engagement: Interact and communicate effectively with senior management and stakeholders across multiple divisions/departments.

  • Team Guidance: Provide guidance and support to team members at all levels to ensure project goals are met.

Definitions:

  • C4: Pop-Up Branch with convenient banking services and staff advisory.

  • C5: Standalone machines (ATM, CDM, CRT, and Cash360).

Project Planning

  • Data Analysis and Reporting: Analyze data and prepare presentations based on Management’s requirements.

  • Strategic Direction: Provide strategic direction for overall C4 & C5 project activities to ensure projects are delivered within the agreed timeline.

  • Risk Management: Strategize and steer the project working team efforts to maximize profits and minimize losses, while identifying and preparing for potential roadblocks and risks.

Project Execution

  • Business Development: Propose C4 & C5 projects to create business opportunities and enhance profitability through operational efficiency with minimal costs.

  • Cross-Functional Coordination: Ensure consistency in project delivery across various cross-functional teams.

  • Issue Resolution: Arrange meetings, troubleshoot, and resolve issues promptly.

  • Compliance: Ensure full compliance with all matters related to branch project initiatives as set out by the Bank and BNM.

  • Communication and Reporting: Maintain regular communications and provide project updates to project leadership, sponsors, stakeholders, and project working committees.

  • Escalation: Escalate all issues and risks to Management for resolution.

Team Guidance: Guide and advise team members on all matters related to projects.

Requirements

  • Malaysian Citizen

  • Bachelor’s Degree in Business or related field

  • Minimum 10 years of relevant experience in financial sector, with at least 5 years’ experience in Project Management.

  • Prior experience in financial sector project management will be an added advantage.

  • A proven track record of consistent performance and achievement.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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HQ: Atlanta, GA
15,001 Employees
Year Founded: 2000

What We Do

At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.

Why Work With Us

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