We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.
Primary Interactions
- CIO, Global Technology, Enterprise Transformation leaders, Chief of Staff (CXO Offices)
- Liaise with Enabling functions to strengthen AI, Cloud, Digital and Cyber Capabilities
- Marketing: Branding, Positioning of Digital Solutions, showcase in Industry and Client Events
- FP&A: Budget Planning and Variance, Investment Prudence and Prioritization
Role Overview: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.
Key Responsibilities:
Program Management of Technology Initiatives
- Drive planning, execution, tracking, and reporting of enterprise-wide technology initiatives in alignment with the overall Tech roadmap
- Assist in developing the enterprise technology strategy and transformation agenda, including Enterprise AI, modernization, enterprise digital, and cyber defense programs
- Collaborate with cross-functional technology and business leaders to establish performance standards, monitor outcomes, and track strategic initiatives, dependencies, and delivery risks
- Create program dashboards, executive updates, and steering committee presentations, translating technical progress into clear business impact
- Conduct research and prepare briefs on emerging technologies, including AI and Agentic AI, industry trends, strategic partnerships, and innovation opportunities relevant to technology strategy and planning
- Support governance processes and annual planning cycles, milestone tracking, and benefits realization
- Coordinate complex Programs and interdependencies, helping drive scope clarity, issue resolution, and risk mitigation
Technology Strategy and Research:
- Participate in development of tech strategy and roadmap aligned with the organization's long-term strategy
- Apply a deep understanding of business and technology trends to develop forward-thinking strategies that enable digital transformation and enhance organizational performance
- Demonstrate expertise in content articulation, ensuring clear and concise communication of complex technology concepts and strategies.
- 6-10 years of consulting, business excellence, corporate strategy, program management experience
- Past experience of working and managing expectations with C-Suite stakeholders
- B.Tech + MBA with 6-10 years of experience across Technology Strategy, Program Management, Corporate Strategy, Consulting, Digital Transformation, CXO Offices or PMO functions
- Certifications: PMP, ITIL, and new age tech certifications (AI/ML, Cloud, Cyber, etc)
Skills Required
- 6-10 years of experience in consulting, business excellence, corporate strategy, program management, technology strategy, digital transformation, CXO offices, or PMO functions
- Experience working with and managing expectations of C-suite stakeholders
- Bachelor of Technology degree
- MBA degree
- Experience with technology strategy and program management
- PMP certification
- ITIL certification
- AI/ML, cloud, cybersecurity, or other new-age technology certification
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
