We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Summary
The Manager of Business Reporting & Analytics is a senior individual contributor responsible for designing, developing, and delivering modern, AI‑enabled reporting and analytical solutions across Specialty Mail Operations. This role is designed for a versatile professional capable of independently owning the full analytics lifecycle—from SQL‑based data validation and semantic modeling through executive‑ready dashboards and AI‑assisted insight delivery.
This position plays a critical role in advancing reporting from static dashboards to continuous, automated, and well-governed insight delivery. It combines strong analytical judgment with emerging AI capabilities to enable timely, trusted decision-making within a regulated healthcare environment.
Key Responsibilities
Analytics & Dashboard Development
- Design, develop, and maintain enterprise-grade dashboards using PowerBI and Tableau
- Build and manage Power BI semantic models optimized for both human and AI consumption
- Apply DAX best practices, data modeling standards, and documentation practices
- Partner with business stakeholders to translate requirements into scalable analytics solutions
- Own SQL‑based analysis and data validation as the foundation for all reporting, semantic models, and AI‑assisted insight
AI-Enabled Analytics & Design
- Design AI-ready semantic models with business-friendly naming, descriptions, and classifications
- Define trusted measures, verified answers, and visibility rules to support Copilot usage
- Leverage Power BI Copilot and Copilot Studio to create AI-assisted insights and guided analytics experiences
- Design effective prompts and conversational analytics experiences aligned to business questions
- Validate and refine AI-generated insights, understanding where outputs are reliable versus exploratory
Automation & Insight Orchestration
- Build analytics automation and workflows using Power Automate
- Orchestrate AI-enabled workflows that trigger insights, summaries, or alerts based on data changes
- Design human-in-the-loop processes for AI-assisted decision support
- Enable proactive insight delivery rather than passive dashboard consumption
Governance, Security & Compliance
- Ensure analytics solutions adhere to enterprise governance, data quality, and compliance standards
- Design reporting and AI experiences that respect row-level security, object-level security, and sensitivity labels
- Understand how AI inherits security context and validate outputs against regulated data constraints
- Apply responsible AI practices, including awareness of bias, hallucinations, and validation requirements
Narrative & Insight Communication
- Translate analytical and AI-generated outputs into clear business narratives
- Explain the “why” behind trends, patterns, and AI-identified insights
- Frame insights appropriately for executive and operational audiences
- Design AI-generated summaries that align with established business language and definitions
Required Qualifications
- 5+ years of demonstrated ability to exercise analytical judgment when validating dashboards, datasets, and AI‑generated outputs—knowing when results are decision‑ready versus investigatory
- 5+ years of demonstrated depth in analytics, business intelligence, and reporting, delivering impactful dashboard solutions that support and solve complex business problems with limited guidance
- 3+ years of advanced Power BI expertise, including ownership of semantic models, complex DAX, and executive‑ready dashboards; sets quality standards and influences best practices
- 3+ years of strong command of SQL, independently performing analysis, validation, and issue resolution across multiple data sources with sound analytical judgment
- 2+ years of experience designing and delivering enterprise dashboards and visual analytics using Tableau
Preferred Qualifications
- 1+ years of hands‑on experience applying AI‑enabled reporting capabilities (e.g., Copilot, Copilot Studio) to real production reporting or insight workflows, with demonstrated understanding of limitations and validation requirements highly desired
- Experience in healthcare, PBM, or other regulated data environments
- Familiarity with Microsoft Fabric, Power Apps, Oracle and Azure-based analytics platforms
- Understanding of business process improvement, project management and quality practices
- Demonstrated proficiency in driving analytics automation, leveraging Power Automate to improve scalability, reliability, and efficiency of reporting solutions
- Experience working with Google Cloud Platform (GCP), including BigQuery, for large‑scale analytical querying, data validation, or integration with enterprise BI and reporting solutions
Education
- Bachelor's degree in data analytics, computer science or equivalent experience required
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 3+ years of advanced Power BI expertise
- 3+ years of strong command of SQL
- 5+ years of analytical judgment in validating dashboards and AI outputs
- 5+ years in analytics and business intelligence
- 2+ years designing enterprise dashboards with Tableau
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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