Manager, Business Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Production Control Manager do at Fiserv?
A successful Production Control Manager at Fiserv leads production control operations to drive efficiency, quality, and strong resource utilization. This role partners across teams to keep production processes running smoothly, resolve issues quickly, and support secure data transmission. The Production Control Manager also uses performance insights to advance continuous improvement and deliver timely, reliable outcomes.

What you will do?

• Lead and manage the production control team to achieve operational excellence across day-to-day activities.
• Develop and implement production control strategies, policies, and procedures that support efficient, high-quality operations.
• Monitor and analyze production performance metrics to identify improvement opportunities and present performance reporting to senior management.
• Coordinate with cross-functional departments to ensure seamless production processes and timely delivery.
• Manage and optimize file transmission systems for secure data transfer while troubleshooting and resolving production issues promptly.

What you must have?

• 8+ years of experience developing and executing production control strategies, policies, and procedures.
• 8+ years of experience managing file transmission systems to support secure and efficient data transfer.
• 8+ years of experience using Appworx for scheduling and automation of production tasks.
• Bachelor’s degree in Computer Science or a related field, or equivalent military experience.

What would be nice to have?

• 10+ years of experience leading production control teams and driving continuous improvement.
• 10+ years of experience troubleshooting production issues and coordinating with multiple departments.
• 10+ years of experience monitoring production performance metrics to support operational excellence and innovation.

Important info about this role:

We’re better together! This role is fully on-site

This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.