Manager, Business Analysis

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Analysis

Overview
As a Business Analyst, you will work closely with Product owners to identify new opportunities and translate them into clear, actionable business and functional and Non-functional requirements. You’ll play a key role in delivering successful projects by ensuring alignment between business goals and technical solutions.
Role
A Business Analyst responsible for partnering with Product owners to identify new opportunities, define business and functional requirements, and deliver high-quality documentation to the development teams throughout the project life cycle.
The role includes providing subject matter expertise, leadership to the analyst team, and quality assurance to ensure successful design, development, testing, and implementation of business solutions.
Create AHA stories on behalf of product and handover to Engineering and push through required CR’s
Ensure readiness for PI planning session and ensuring analysis documentation is accurate and delivered prior to deadlines
Ensure accelerate solution delivery by aligning business requirements with quality standards across the application lifecycle
Improve quality of requirements
Responsibilities
Partner with Product Managers to define and document business needs and system enhancements to add Value
Document requirements in AHA and handover to engineering
Lead or coordinate complex analysis aspects of projects from requirements gathering through implementation
Collaborate with developers, testers, and other analysts to ensure timely, high-quality delivery
Support QA & testing, issue resolution and change management
Ensure clear, consistent communication throughout the project lifecycle
Provide mentorship and quality assurance across the business analyst team
About You
3-4 years of business analysis and project experience
Knowledge of Fraud with experience developing requirements and collating metrics for reporting
Able to function in a highly matrix environment
Strong communication, analytical and Stakeholder management skills, with the ability to build cross-functional relationships and to work, under pressure, with different teams and across different countries / cultures.
Proficient in AHA, Jira, Microsoft Office and Word and Excel
A builder of bridges who can identify a route to a solution across a complex environment
Bachelor’s degree required
A ‘can-do’ and ‘will-do’ attitude
Comfortable working independently with minimal supervision
Solid understanding of software development processes and methodologies
Strong written and verbal communication skills in order to clearly explain complex topics, including drafting technical documents tailored to diverse audience
Strong listening skills
Strong presentation skills at all levels

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.