Manager, Brand & Communications Business Solutions

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Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How you’ll make an impact 

Are you ready to lead and develop a high-performing team of Brand and Communication Business Partners? As Manager, Brand and Communication, you’ll set a clear vision, establish priorities and expectations, and create an inclusive environment where Business Partners are trusted, supported and accountable for helping FCC’s internal clients achieve their business goals.

You’ll translate FCC’s strategy into clear direction for the team and strengthen how Business Partners engage internal clients, assess needs and recommend brand and communication strategies aligned with business goals. You’ll remove barriers and make decisions about priorities, capacity and resources while coaching team members to grow their strategic advisory and relationship management capabilities. 

As a member of the leadership team and a trusted advisor to senior leaders, you’ll build the processes, systems and governance that enable strategic, integrated brand and communication planning across all FCC business areas. Working closely with subject matter experts across Brand and Communication – including media relations, social media and creative development –you’ll connect the right expertise to business needs, improve coordination and demonstrate how brand and communications contribute to measurable results. 

What you’ll do 

• Lead, coach and develop a high-performing team of Brand and Communication Business Partners by setting clear expectations, providing timely feedback and creating meaningful opportunities for growth 
• Set the strategic direction for integrated brand and communication planning, ensuring recommended strategies support FCC’s highest priorities, internal client goals and measurable business results 
• Set the team’s vision, priorities and performance goals, ensuring Business Partners understand FCC’s strategy and provide consistent, high-quality counsel to internal clients 
• Oversee the team’s client portfolio, capacity, budgets and external partners
• Make clear trade-offs and coordinate access to expertise such as media relations, social media and creative development 
• Design and maintain scalable planning processes, systems, governance and standards that enable consistent development of strategic, integrated brand and communication plans for all FCC business partners while protecting FCC’s brand and reputation 
• Use data, employee feedback and organizational insight to assess impact, guide decisions and continuously improve strategies, processes and team performance 
• Create an inclusive, accountable team culture where people collaborate, make sound decisions and take ownership of results 
• Manage performance, recognize strong contributions and address issues promptly and fairly 
• Build team capability and succession by identifying future needs, developing talent and assigning work that supports growth 
• Advise and influence senior leaders and internal clients on brand and communication opportunities, risks and strategic choices, particularly during organizational change or complex situations 
• Build alignment between Business Partners, internal clients and Brand and Communication subject matter experts by clarifying roles, resolving competing priorities and creating shared accountability for integrated outcomes 

What you’ll bring to the team 

Required qualifications: 

• A bachelor’s degree
• At least eight years of progressive experience in brand and communications, including experience leading people, strategic advisory teams, portfolios or complex cross-functional programs (or an equivalent combination of education and experience)
• Proven ability to advise and influence senior leaders, exercise sound judgment and navigate complex stakeholder environments 
• Strong strategic and systems thinking, with demonstrated ability to translate business priorities into integrated plans and build repeatable processes that support consistent delivery across multiple internal clients 
• In-depth knowledge of brand and communication principles, governance and best practices 
• Demonstrated ability to lead through change, manage risk and build an inclusive, accountable and high-performing team environment 
• Exceptional verbal, written and presentation skills, including the ability to shape clear executive-level advice and content 
• This is a bilingual position. You must be able to work in both official languages, English and French. We encourage all candidates to apply, even if they are unsure whether they fully meet the language requirements. 

Preferred qualifications:  

• Demonstrated success building trust and alignment at all levels of an organization Experience leading a brand or communications function in a complex, regulated or national organization 
• Knowledge of finance and the Canadian agriculture and food industry 

#FCCEN

Not sure you meet every requirement? We encourage you to apply anyway.