Manager, Billing

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The billing manager plays a leadership and coordination role for supporting lawyers managing their billing and eBilling processes. Additionally, the billing manager oversee billing and eBilling specialists in their day-to-day tasks.

Essential functions:

• Manage, support, and direct team in their daily and monthly tasks
• Provide leadership, training and mentorship to Billing Specialists and eBilling Specialists
• Manage and track all eBilling submissions progress until accepted by the client
• Act as liaison between billing team, eBilling team, other finance and accounting teams, attorneys and practice coordinators and serve as a point of contact for all escalated issues.
• Assist with urgent invoice processing requests and urgent eBilling submission requests
• Analyze, identify, recommend, and implement improvements to billing and eBilling processes
• Accommodate partner write-down and write-off requests
• Approve weekly timecards and prepare annual employee evaluations
• Answer questions and assist with firm issues and problems
• Participate in New Attorney Orientation
• Approve Chrome River expenses for your team
• Set monthly meetings with members of your team
• Monitor progress of monthly billing goal
• Take direction and work closely with Sr. Billing Manager on billing functions

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications and job-related skills:

• 10+ years of experience with billing and/or supervisory experience
• Intermediate knowledge of Excel, Word, and Outlook.  Strong written and verbal communication skills
• Bachelor's or associate degree, preferred
• Law firm or professional services electronic billing experience required
• Ability to communicate effectively with lawyers, team members, and firm personnel
• Superior customer service skills
• Strong attention to detail and a self-starter
• Maintain a professional demeanor, a positive attitude, and a high degree of confidentiality
• Ability to multi-task and meet deadlines in a fast-paced business environment
• Flexibility working within the firm’s defined deadlines and lawyers’ timeframes
• Must have a professional, cooperative, and positive attitude

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact [email protected]. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

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