Manager, Billing Operations

Posted 3 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Big Data • Cloud • Information Technology • Software • Business Intelligence • Cybersecurity
We help companies turn technology into a competitive advantage, whether they make it or use it.
The Role
The Billing Manager leads billing operations, managing consumption-based billing processes, ensuring accuracy, compliance, and improvements in workflows while overseeing a team.
Summary Generated by Built In

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, were achieving that goal. But we know we can’t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

We are seeking a Billing Manager for our Bangalore-India Office who will be responsible for leading end-to-end billing operations with a strong focus on consumption-based billing (Direct & Marketplace), ensuring accuracy, timeliness, and compliance across all billing activities. This role requires hands-on expertise in NetSuite, reconciliations, reporting, and people leadership, along with the ability to manage cross-functional communication and support month/quarter-end close activities

Billing Operations & Accuracy

  • Manage consumption-based billing processes, including both Direct and Marketplace billing models
  • Ensure all billing validations and control checks are performed to maintain high levels of accuracy
  • Perform reconciliations between Marketplace billing data and NetSuite billing outputs, identify variances, and drive resolution
  • Review invoices and ensure adherence to company policies and contractual terms
  • Drive continuous improvement in billing workflows and automation
  • Perform daily analysis, exception review, and system reconciliations to ensure accurate reporting
  • Create and maintain reports, dashboards, and saved searches in NetSuite to support business needs
  • Develop and execute ad hoc queries and analysis for business insights and decision-making
  • Track and manage billing-related emails/queries, ensuring timely and professional responses
  • Partnership with FP&A / GTM Ops for forecasting, accruals, and revenue visibility.
  • Take full ownership of billing controls & ensure smooth month-end and quarter-end close cycles with no delays or escalations
  • Identify and implement process improvements, automation, and efficiency initiatives

Qualifications & Requirements

Education & Experience

  • CA / CPA / CMA with 7+ years of experience, OR
  • M.Com / MBA (Finance) with 10+ years of relevant experience.
  • SuiteBilling or Marketplace tooling experience is a plus
  • Strong experience with NetSuite (preferred) and exposure to Salesforce.com is a plus
  • Advanced proficiency in Microsoft Excel
  • Experience in consumption-based / usage-based billing environments
  • Should be able to manage team size of 4 to 5 direct reports

Core Competencies

  • Strong analytical and problem-solving skills with attention to detail
  • Excellent written and verbal communication skills (email communication is critical)
  • Proven people management and leadership experience
  • Ability to handle complex billing scenarios and reconcile large datasets
  • Ability to prioritize effectively and work in a fast-paced, global environment
  • Self-starter with strong ownership mindset and accountability

Preferred Attributes

  • Experience with Marketplace billing (AWS/Azure etc)
  • Exposure to subscription billing tools (e.g., SuiteBilling)
  • Experience working in a multi-entity / international environment

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].

Skills Required

  • CA / CPA / CMA with 7+ years of experience, OR M.Com / MBA (Finance) with 10+ years of relevant experience
  • Strong experience with NetSuite (preferred) and exposure to Salesforce.com is a plus
  • Advanced proficiency in Microsoft Excel
  • Experience in consumption-based / usage-based billing environments
  • People management and leadership experience

Flexera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexera and has not been reviewed or approved by Flexera.

  • Fair & Transparent Compensation Pay is considered competitive, with base salaries often viewed as fair within a total compensation approach that includes bonus and equity components. Feedback suggests the company emphasizes fair compensation practices that support overall satisfaction.
  • Leave & Time Off Breadth Time off is broad, including generous or unlimited PTO, paid holidays, sick days, volunteer time, and bereavement leave. Flexible time-off practices are seen as contributing positively to work-life balance.
  • Healthcare Strength Coverage spans medical, prescription, dental, and vision alongside mental wellness support. Additional protections like life insurance and optional pet insurance expand the healthcare offering.

Flexera Insights

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The Company
HQ: Itasca, IL
2,000 Employees
Year Founded: 1987

What We Do

Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate. More than 50,000 customers subscribe to our technology value optimization solutions, delivered by 1,300+ passionate team members worldwide. To learn more, visit flexera.com

Why Work With Us

People work here for, well, the people. People stay for the camaraderie with smart, passionate teams who actually like working together and managers who support them. We also offer competitive benefits, hybrid working and unlimited time off. Our inclusivity scores are in the top benchmark and we are consistently rated a “great place to work.”

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