Manager, Billing and Accounts Receivable

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Manages the preparation, recording, verification, analysis and reporting of accounts receivable transactions, and posts client payments on a timely basis. Maintains and reconciles accounts receivable ledger accounts, financial statements and reports. Develops, directs, plans and evaluates accounts receivable policies and procedures, and ensures external and internal controls and policies are followed. Produces reports of accounts that are in arrears and analyses of bad debt, and prepares analyses and reconciliations of bill runs to detect fraud. May also direct the setup and testing of client accounts/invoices in the billing system; advise on the development of solutions to billing problems and recommend modifications.

What Part Will You Play?

• Manages the day-to-day billing process. Ensures new team members have adequate training for financial system and overall billing process. Supports individuals, teams, and work initiatives associated with client billing. Prepares, records, analyzes, and reports billing transactions on a timely basis. Works to deliver quality customer service by understanding the client's contract and ensuring invoice accuracy. Performs variance analysis of billing records to ensure completeness. Reconciles billing data records. Assists with reconciliation of general ledger accounts.

• Participates in contract pricing review process. Reviews pricing and pricing rules to support contractual and financial reporting requirements as stated by contracts and within financial system setup functions. Collaborates with Account Management, Sales, Product Management and other business partners in support of the client billing process. Schedules first invoice review meetings and provides data to complete invoice review process. Develops, implements and maintains Account Manager training for invoice validation.

• Oversees the administration of the billing issue resolution process. Monitors billing adjustments caused by billing errors and determines root cause; implements preventative measures as needed. Schedules issues calls to review/discuss issues and ensures Service Manager tickets are appropriately raised and resolved. Looks for trends and makes recommendations for assigning tickets. Assists staff with questions and provides guidance with issue resolution. Advises on the development of solutions to billing issues and recommends modifications for improvements.

• Assists in preparing recommendations for policies, procedures and controls. Ensures internal and external controls and policies are followed. Assists with implementation of process improvements and system upgrades. Creates and maintains orderly documentation for validation and audit purposes. Assists with audit reviews, questions, and provides documentation as needed.

• Not an exhaustive list; other duties as assigned

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.

• Typically, a minimum of 6 years

• related professional experience and prefer a minimum of 1-2 years' experience in a supervisory position.

Benefits
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].