Manager, Infrastructure Support & Systems Operations

Job Posted 15 Hours Ago Reposted 15 Hours Ago
4 Locations
120K-160K
Mid level
Cloud • Information Technology • Machine Learning
We empower creators and innovators with access to GPU resources they need to work more efficiently.
The Role
As a manager, you will oversee Infrastructure Support and Systems Operations teams, ensuring reliable operations, incident management, and team development.
Summary Generated by Built In

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

What You’ll Do

CoreWeave, a leader in specialized cloud infrastructure, is seeking a versatile manager to oversee our Infrastructure Support and Systems Operations teams. This role is key to managing the critical physical infrastructure that supports our clients' high-performance compute needs.

You will lead a team that ensures smooth, reliable hardware operations across client solutions while also building a new support group focused on dedicated infrastructure solutions. Your leadership will guide these teams in maintaining, troubleshooting, and optimizing our infrastructure to meet client requirements.

  • Manage Systems Operations Team: Lead a skilled team responsible for maintaining and optimizing physical infrastructure across multiple client environments.
  • Build and Lead a Dedicated Infrastructure Support Team: Develop and manage a team focused on supporting key infrastructure, handling escalations, and ensuring smooth hardware operations.
  • Incident and Escalation Management: Oversee the resolution of infrastructure-related incidents, collaborating with internal teams to deliver effective solutions.
  • Operational Efficiency: Improve support processes to enhance efficiency and reduce downtime, ensuring the infrastructure meets client expectations.
  • Cross-functional Collaboration: Work closely with product, infrastructure, and other teams to ensure seamless delivery of infrastructure resources.
  • Client Communication: Manage client communication during escalations and issue resolution, ensuring transparency and client satisfaction.
  • Team Leadership and Development: Mentor team members, developing their skills to manage and maintain critical infrastructure effectively.

Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and Interests and what you’re excited to work on next.

Who You Are

Minimum Qualifications

  • 3+ years of experience managing teams focused on physical infrastructure support and incident resolution.
  • Knowledge of Linux environments and basic networking.
  • Strong understanding of server hardware, configuration, and troubleshooting.
  • Excellent communication skills for collaboration across technical and non-technical teams.
  • Strong organizational and project management skills.
  • Applicants must have work authorization that does not require sponsorship from the company now or in the future.

Preferred Qualifications

  • Experience managing technical operations or infrastructure support teams in cloud or data center environments.
  • Familiarity with distributed computing environments, networking, and storage infrastructure.
  • Experience with NVIDIA GPU technologies.
  • Knowledge of Kubernetes, Slurm, and Bright Cluster Manager technologies.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000-$160,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position also includes a discretionary bonus, equity, and a comprehensive benefits package.

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

  • Medical, dental, and vision insurance - 100% paid for by CoreWeave
  • Company-paid Life Insurance 
  • Voluntary supplemental life insurance 
  • Short and long-term disability insurance 
  • Flexible Spending Account
  • Health Savings Account
  • Tuition Reimbursement 
  • Mental Wellness Benefits through Spring Health 
  • Family-Forming support provided by Carrot
  • Paid Parental Leave 
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our office and data center locations
  • A casual work environment
  • A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Top Skills

Bright Cluster Manager
Kubernetes
Linux
Networking
Nvidia Gpu Technologies
Server Hardware
Slurm

What the Team is Saying

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Alex
Content Strategist
“I've never had a job where I feel more part of a team than at CoreWeave. It's been really amazing and eye-opening to join at a time where not only our company is experiencing a lot of growth, but the industry at large is at a critical point as well. I feel like we're making a positive impact on both technology and the quality of people's lives.“
Alex
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Taylor
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Robert
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The Company
HQ: Livingston, NJ
1,000 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

CoreWeave, the AI Hyperscaler™, delivers a cloud platform of cutting-edge software powering the next wave of AI. The company's technology provides enterprises and leading AI labs with cloud solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers across the US and Europe. CoreWeave was ranked as one of the TIME100 most influential companies and featured on Forbes Cloud 100 ranking in 2024. Learn more at www.coreweave.com.

Why Work With Us

At CoreWeave we work hard, have fun and move fast! Today we are a small, growing team of intelligent, genuine people, that value different perspectives and approaches to solving complex problems. We foster an environment that champions collaboration and prioritizes innovative solutions. Here, you are surrounded by the best.

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CoreWeave Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQLivingston, NJ
Bellevue, WA
London, UK
New York, NY
Philadelphia, PA
Sunnyvale, CA
Learn more
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