The Manager, B2B Growth Enablement will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
Candidates must reside in the US.
ResponsibilitiesOverall responsibilities:
- Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
- Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
- Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
- Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
- Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
- The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
- The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
- The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization’s ERP systems as well as conducting full P2P work stream discussions.
- The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
Qualifications
Qualifications:
- Strong track record of identifying and closing complex B2B deals with proven results
- Effective communication skills taking a consultative approach to service, sell, entrench and drive success
- Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
- Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
- Strong interpersonal skills to identify and share best practices
- Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
- Strong financial and analytical skills
- Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
- Proven as tenacious, focused and results-oriented
- Must be able to work in a virtual environment
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Must reside in the United States
- Employment eligibility to work in the United States
- Proven track record identifying and closing complex B2B deals
- Effective consultative communication and sales skills
- Strong interpersonal and relationship-building skills
- Ability to communicate with Procurement, Finance, and Treasury professionals
- Experience leading and executing sales strategies, presentations, and negotiations
- Strong financial and analytical skills
- Experience sourcing and qualifying leads, managing multiple-account pipelines, researching customer needs, and closing solution sales
- Results-oriented, tenacious, and focused approach
- Ability to work in a virtual environment
- Understanding of ERP systems, procurement systems, and P2P solutions
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
