Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
As the Field Sales Manager, you will develop territory sales strategies and be responsible for attracting new customers. This position drives key results for the B2B department that includes profit and revenue growth.
Responsibilities:
- Acquisition of New Business Opportunities
- Identify new businesses, follow up on potential sales opportunities and gain businesses, manage lead qualification and lead generation through calls, and convert possible prospect leads into accounts, emphasise those with maximum revenue potential
- Execute sales strategies to secure competitor business in major and key account portfolios
- Conducts customer visits, meetings and attends sales events
- Evaluate customers needs and prepare proposals to secure new business opportunities
- Maintain a rigorous follow-up process aimed at building relationships with senior decision-makers
- Coordinate with different departments on lead initiatives
- Ensure Customer Satisfaction
- Provide customer-oriented service at all times to ensure customer satisfaction
- Coordinate with different departments and act as the customer’s point of contact to ensure all queries, problems or issues are dealt with appropriately
Requirements:
- 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry. A progressive and proven track record sales success.
- Demonstrated customer service experience and excellent negotiation skills.
- Experience of logistics sales preferred
- Bachelor's degree is a must
- Excellent communication skills, spoken and written English and Bahasa Malaysia
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What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
