Mission Summary
The AV Test Operations Manager is responsible for establishing best practices and operational protocols for Autonomous Vehicle (AV) Operators, working in collaboration with AV Test Supervisors and Leadership. Reporting to the Director of AV Test Operations, this role drives the safe, reliable, and efficient operation of Motional’s AV testing and commercial fleet. This role serves as the secondary escalation point for Vehicle Operators encountering operational issues that cannot be resolved by Supervisors or require managerial intervention. As an operational leader, you will oversee on-site teams, facilitate scalable operational frameworks, and build strong partnerships across engineering, program management, and fleet operations. You will champion a culture of safety, accountability, and innovation, while ensuring that Test Operations directly enables Motional’s roadmap toward commercialization and a driverless future.
What you'll be doing:
- Coordinate with various cross-functional departments, including Autonomy, Test Engineering, Data Analytics, Fleet Operations, and Safety, to secure and allocate necessary resources for efficient and compliant operations.
- Proactive management of Test Operations to mitigate testing disruption
- Provide backup support for Vehicle Operator (VO) scheduling and vehicle dispatching.
- Develop and execute long-term operational planning and strategy for a 6- to 12-month horizon.
- Propose and execute on process and team efficiencies while maintaining the highest safety standards.
- Conduct weekly performance management check-ins with Supervisors.
- Review and investigate dash camera footage as required.
- Collect and meticulously track operational data and intelligence.
- Administer formal Performance Reviews for Operations Supervisors.
- Uphold and rigorously enforce company policies, procedures and performance management.
- Lead and manage group-level projects.
- Provide backup support for Supervisors in leading their staff.
- Deliver professional job coaching and development to both Operators and Supervisors.
- Participate in the interviewing and selection process for open positions reporting to the department.
- Possess shift flexibility and be available for on-call duties.
- Capable of transporting employees to occupational health facilities (e.g., Concentra) and operating company vehicles.
- Execute other duties as formally assigned.
What we're looking for:.
- Minimum of three (3) years of progressive management experience.
- Minimum of two (2) years of experience within the Autonomous Vehicle (AV) industry or other technical operations management experience.
- Advanced proficiency in Microsoft Office and G-Suite Applications.
- Exceptional time management and organizational skills.
- Demonstrated strength in verbal and written communication, including public speaking and formal presentation delivery.
- Proven ability to thrive in a high-paced and dynamic operational testing environment and successfully meet multiple demanding deadlines.
- Must possess a valid, in-state driver’s license relevant to the primary working location.
- Maintain the ability to travel domestically up to 10% of the time.
Bonus points (not required):
- Experience in data analytics.
- Prior experience in formal coaching and mentoring.
- Familiarity with Jira and Confluence platforms.
Physical Demands
The employee is routinely required to utilize vision, sit, engage in conversation, and listen; frequently required to use repetitive hand motion, manipulate or feel objects, and to stand, walk, reach, bend, or lift up to fifty (50) pounds.
Working Environment
This role requires the ability to interface with both office and field environments. While primarily office-based, the Manager of AV Test Operations may be present at test facilities, requiring the ability to safely operate and ride in autonomous vehicles, oversee vehicle inspections, anticipate frequent interruptions during the workday, and engage in field operations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more.
Our journey is always people first.
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.
Higher purpose, greater impact.
We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do.
Scale up, not starting up.
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
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What We Do
Our team is commercializing a world-class driverless system. The Motional team is behind some of the industry’s largest leaps forward in the last decade, including the first fully-autonomous cross-country drive in the U.S, the launch of the world’s first robotaxi pilot, and operation of the world’s most-established public robotaxi fleet. Strategically formed by Hyundai Motor Group, one of the world’s largest vehicle manufacturers offering smart mobility solutions, and Aptiv, a global technology leader in advanced safety, electrification, and vehicle connectivity, Motional is fundamentally changing how people move through their lives.
Why Work With Us
Our leadership team has been working in this industry for decades and includes renown early innovators in driverless technology. We are creating a future where transportation is safe, reliable, and accessible. Join our team in revolutionizing the industry that will change how the world moves.
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