About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
MANAGER, AUTOMATION DEVELOPER
Transformation Execution Office
Summary
This role requires a forward-thinking approach to applying emerging digital capabilities that drive business value, growth, and productivity across client and employee experiences. The position will lead automation and emerging technology initiatives, including research, development, incubation, and adoption of next-generation digital transformation solutions such as RPA, Xceptor, Alteryx, Duco, OCR, Power BI, AI/ML.
The Manager will oversee all aspects of deploying and supporting Automation Center of Excellence (CoE) solutions. Responsibilities include directing, leading, and managing tactical solutions related to implementation and support, including day-to-day oversight of the team. The role is accountable for delivering solutions that meet or exceed internal and external business requirements.
Additional responsibilities include stakeholder management, project management, people leadership, process improvement, metrics, and accountability. This role ensures services are delivered efficiently, cost-effectively, and with high quality. It also involves resource and workload analysis to prioritize and assign projects and support requests effectively.
Major Duties
- Define and manage multiple phases of major projects for business areas, including resource planning, test strategies, and cost-benefit analysis.
- Oversee project activities, monitor progress, and provide status reports.
- Collaborate with technology, product management, and operations to implement solutions that enhance services, create new deliverables, or improve processes.
- Facilitate change management through training and communication.
- Review existing procedures and recommend automation or process improvements; design new procedures where appropriate.
- Prepare detailed system specifications for proposed automated processes and enhancements.
- Maintain project schedules and adjust tasks as needed to ensure timely completion.
- Act as a seasoned multi-disciplinary expert with extensive technical and business knowledge.
- Provide a cross-functional perspective to improve efficiency, effectiveness, and productivity.
- Collaborate with senior stakeholders across business units to align automation initiatives with strategic priorities.
- Define and track KPIs for automation initiatives, including ROI, and process efficiency gains.
- Drive automation strategy to deliver measurable business outcomes, including cost optimization, operational efficiency, and enhanced client experience.
Knowledge & Skills
- Strong consultative, analytical, and problem-solving skills with the ability to work effectively with clients, vendors, and IT teams.
- Excellent communication, teamwork, and interpersonal skills.
- Knowledge of application design and programming techniques to develop conceptual business models and system designs.
- Leadership and organizational skills to set goals, manage teams, and motivate toward objectives.
- Proficiency in project management tools and techniques, including brainstorming, decision-making, conflict resolution, and scheduling.
- Ability to develop knowledge-sharing materials and conduct training sessions for stakeholders.
- Ensure automation solutions adhere to regulatory, security, and compliance standards across all deployments
Experience
- 12+ years of experience in Financial Services, Banking, or Technology, with 4+ years in digital transformation and emerging technologies.
- Proven experience in business process improvement and project management; PMP certification is mandatory.
- Experience managing cross-functional teams in a matrix environment with competing priorities.
- Demonstrated ability to implement change in complex organizations.
- Strong people management skills, including team development, succession planning, and coaching.
Eligibility for Internal Partner
- 3 years as a Team Leader to move as a Section Manager currently at an Officer level.
- 24 months as a Consultant to move as a Senior Consultant. Movement within Senior Consultant and Section Manager is applicable if they have prior 36 months of people management experience.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.
Skills Required
- 12+ years of experience in Financial Services, Banking, or Technology
- 4+ years in digital transformation and emerging technologies
- PMP certification
- Proven experience in business process improvement and project management
- Experience managing cross-functional teams in a matrix environment
- Strong people management skills including team development, succession planning, and coaching
- Experience with automation technologies (RPA, Xceptor, Alteryx, Duco, OCR, Power BI, AI/ML)
- Knowledge of application design and programming techniques for system and process design
- Proficiency in project management tools and techniques, including scheduling and test strategies
- Ability to ensure automation solutions adhere to regulatory, security, and compliance standards
- Stakeholder management and change management experience, including training and communications
- Ability to develop knowledge-sharing materials and conduct training sessions
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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