About the Internal Audit Group at American Express:
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role:
The Internal Audit Group (IAG) is seeking a Privacy Audit Manager based in New York, NY, to lead and execute risk-based audits focused on data privacy, protection, and compliance with applicable regulatory requirements. This role will align with IAG’s Privacy Subject Matter Expert (SME) group, providing specialized expertise in assessing privacy risks, evaluating the effectiveness of internal controls, and delivering actionable insights to strengthen the organization’s privacy governance and risk management framework.
ResponsibilitiesKey Responsibilities:
Serve as Auditor in Charge (AIC) on audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact.
Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings.
Lead audit client meetings and walkthroughs.
Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures.
Guide team on how to validate and execute corrective actions are impactful, sustainable, and improve the control environment of the business unit.
Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business.
Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers.
Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices.
Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments.
Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team.
Minimum Qualifications:
5+ years of audit experience and prior experience in Privacy and an understanding of emerging regulations and their impact on control practices.
Prior experience working at a Big Four / G-SIB.
Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions.
Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.
Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
Applies control theory and professional auditing practices throughout the audit lifecycle.
Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes.
Preferred Qualifications:
- Experience conducting risk-based internal audits focused on data privacy, data protection, and information governance within a large, complex financial services organization.
- Strong knowledge of global privacy laws and regulatory requirements, including GDPR, CCPA/CPRA, and other applicable U.S. and international privacy regulations.
- Experience assessing privacy governance frameworks, data lifecycle management, consent management, data retention, and third-party data sharing controls.
- Familiarity with privacy risk management frameworks and industry standards, including the NIST Privacy Framework and ISO 27701.
- Experience evaluating privacy risks associated with emerging technologies, including artificial intelligence, cloud computing, and data analytics.
- Proficiency in assessing the design and operating effectiveness of privacy controls, identifying control gaps, and developing actionable recommendations.
- Experience collaborating with Privacy, Legal, Compliance, Information Security, and Technology teams to evaluate regulatory compliance and enterprise-wide privacy risks.
- Relevant professional certifications such as Certified Information Privacy Professional (CIPP/US or CIPP/E), Certified Information Privacy Manager (CIPM), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA).
Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 5+ years of audit experience
- Prior experience in privacy and understanding of emerging regulations and their impact on control practices
- Prior experience working at a Big Four accounting firm or global systemically important bank
- Strong written and verbal communication skills
- Experience leading teams in a fast-paced environment
- Project management skills and ability to manage competing priorities
- Critical thinking and ability to solve complex problems using data analysis, process, risk control knowledge, and experience
- Knowledge of control theory and professional auditing practices
- Understanding of regulations, regulatory risks, accounting, financial-industry best practices, emerging technology, and data considerations
- Experience conducting risk-based internal audits focused on data privacy, data protection, and information governance in a complex financial-services organization
- Knowledge of global privacy laws, including GDPR and CCPA/CPRA
- Experience assessing privacy governance, data lifecycle management, consent management, data retention, and third-party data-sharing controls
- Familiarity with NIST Privacy Framework and ISO 27701
- Experience evaluating privacy risks involving artificial intelligence, cloud computing, and data analytics
- Experience assessing privacy control design and operating effectiveness
- Experience collaborating with Privacy, Legal, Compliance, Information Security, and Technology teams
- Relevant certification such as CIPP/US, CIPP/E, CIPM, CIA, or CISA
- Experience with data analytics tools, data visualization, KRIs, KPIs, scorecards, and dashboards
- Interest in data analysis, interpreting results, analytic best practices, and data visualization tools
- Employment eligibility to work in the United States without visa sponsorship
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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