SRS Distribution/Heritage Family of Companies, a wholly owned subsidiary of The Home Depot, currently operates under a family of distinct local brands encompassing more than 760 locations across 47 states. For more information, visit www.srsdistribution.com.
Location:
- This is a hybrid or fully remote position. Our corporate office is located at 7440 S. Hwy 121 McKinney, TX 75070.
What You’ll Do:
As the Associate Relations Manager at SRS, you will play a pivotal role in shaping the investigation of associate complaints. Additionally, this role offers a unique opportunity to blend strategic thinking, innovation, and leadership development to drive our company's success.
- Investigations: Conduct investigations to resolve complex associate relations issues by utilizing the company’s witness interview, case summary, and recommendation delivery templates and standard operating procedure for the case management system to track and document all complaints.
- AR Team Development: Lead the design, development, and enhancement of our Associate Relations Team training and service delivery model across the organization. Ensure it aligns with our company’s strategic goals and industry best practices.
- Associate Engagement: Assist in the build, deployment, and review of the annual Culture Survey including updates to senior leadership on outcomes and development of action plans. Partner with the Associate Engagement Admin to develop the associate recognition programs and awards.
- Other: Perform other related duties as business needs adjust.
Requirements We Look For:
- Bachelor’s degree in relevant field.
- 10+ years of experience in Associate Relations and employment law compliance
- Exceptional leadership and communication skills.
- Strong analytical and problem-solving abilities.
- Knowledge of industry trends and best practices in employment law.
- Ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.
Qualities that Stir our Souls (and make you stand out):
- Master’s Degree
- Industry relevant certifications i.e. paralegal certification
- Prior experience in the distribution industry or related industry
SRS Perks & Benefits:
- Weekly Pay
- Day One 401(k) Plan participation with Generous Company Match
- Annual Bonus
- Long Term Incentives
- Generous Flexible PTO plan, Holidays, Birthday, and Floating Holidays . . . and more
- Expense Reimbursement
- Medical, Dental and Vision Benefits
- Employee Referral Bonus Program
Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch!
Job Location: SRS Distribution - McKinney
7440 State Highway 121 McKinney, TX 75070-3104
Equal Opportunity Employer.
Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
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What We Do
SRS Distribution is the fastest growing distributor of building products in the United States. Our talented team of industry experts focus all efforts on delivering the highest quality products and services to bring true value to every contractor. This commitment is evident in two exclusive SRS offerings developed with customers in mind: TopShield, our premium product line covering any roofing project end-to-end, and Roof Hub, our real-time project management tool that offers operational insights and updates on the go or from your desk.
As a people-first company, SRS offers highly motivated and engaged employees a career path in an entrepreneurial inclusive culture where the corporate office works for the field and not the reverse. Not only does SRS care deeply about customers and employees, but also the communities in which we operate. Raise the Roof Foundation supports veterans and military families, disaster relief efforts and I local assistance for children and families in crisis. SRS is a private company led by a management team of industry veterans who understand the needs of the professional roofing contractor.
SRS has grown rapidly through acquisition and the opening of multiple new locations since our February 2008 inception. SRS enjoys strong investor and banking relationships and a solid balance sheet to enable us to remain a high-growth company in the years ahead.
SRS also aims to become the most attractive distribution partner to our many valued suppliers by forming collaborative relationships built on trust and friendship that date back many decades. SRS has a very narrow product focus with roofing making up almost 95% of sales. This focus allows us to enjoy a broader and deeper inventory of roofing products at each location than many of our competitor
