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The Role
The Manager Assistant will support the General Manager and team, handle office operations, assist residents, and manage correspondence and records, requiring bilingual communication in Korean and English.
Summary Generated by Built In
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking a full-time Manager Assistant to join our team at Solair in Los Angeles, CA
Summary:
The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.
Compensation: $30
Schedule: Monday-Friday 9:00 am- 5:00 pm. (Must be available for evening board meetings)
What You'll Do (Duties/Responsiblities)
- Manage daily office operations, correspondence, scheduling, and report preparation
- Provide direct administrative support to the General Manager and the team
- Assist residents with inquiries, payments, move-ins, and move-outs
- Deliver exceptional customer service while interfacing directly with residents and clients
- Attend monthly board meetings and take detailed meeting minutes
- Transcribe board meeting information into Korean
- Assist with financial tasks such as processing invoices and maintaining records
- Coordinate meetings, prepare communications, and manage vendor relationships
- Support the General Manager in supervising staff operations
- Serve as the first point of contact for employee call-outs
- Coordinate On-Call coverage requests through ShiftBoard
- Maintain the cleanliness, organization, and professionalism of office operations
- Support additional administrative and operational tasks as assigned
What You'll Need (Requirements)
- At least 1 year of strong administrative, clerical, or office support experience
- Strong administrative or office-related work experience required
- HOA property management experience is a plus, but not required
- High School Diploma or equivalent required
- College education preferred
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Strong customer service experience
- Ability to communicate professionally with residents, staff, vendors, and board members
- Proficiency in Microsoft Office Suite
- Minimum typing speed of 40 WPM
- Ability to multitask and manage competing deadlines
- Positive, professional, and proactive demeanor
- Ability to support leadership and operational coordination
- Korean language skills for meeting transcription support
Team Member Perks
Competitive and comprehensive health benefits and a total rewards package.
Paid vacation, sick time, and even your birthday holiday!
Ongoing hospitality and property management training.
Opportunities for career growth and advancement.
Values-driven company culture promoting teamwork and excellence.
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
We are proudly rated over 4 Stars on Glassdoor. Check out what team members have to say about us: https://tinyurl.com/actionglassdoor
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Skills Required
- At least 1 year of strong administrative, clerical, or office support experience
- High School Diploma or equivalent
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Strong customer service experience
- Proficiency in Microsoft Office Suite
- Minimum typing speed of 40 WPM
- Korean language skills for meeting transcription support
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The Company
What We Do
Action Property Management is a privately-owned HOA management company that provides comprehensive services including financial reporting, maintenance coordination, vendor management, and board support. They focus on helping communities thrive through professional management, leveraging proprietary technology like SnapHOA to enhance resident experiences and operational efficiency across residential developments in California and Texas.
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