The Role
Manages application support staff and oversees support, security, integrations, upgrades, maintenance, enhancements, and user assistance for labor management and productivity reporting platforms. Owns productivity program initiatives, coordinates data warehouse structures, documents technical processes, develops business requirements, oversees testing, and leads system integrations. Requires substantial experience with labor management systems, SQL-based data extraction, dashboards, distribution or fulfillment operations, and technical process implementation.
Summary Generated by Built In
Manager Application Support
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Manages the Applications staff including on-boarding, leadership, coaching and mentoring
- Directs the Support, Security, Integration and Upgrade aspects of the Labor Management Application from a business owner aspect
- Facilitates the Maintenance, Enhancement and User Assistance aspects of the productivity reporting platform
- Ensures technical system components and processes are documented
- Coordinates the data structure and storage management in the data warehouse
- Ownership of the productivity program, including managing future projects to integrate other programs with the productivity applications and offerings
What you need:
- Bachelor’s Degree in Computer Science from a 4 year college or university
- Minimum 6 years of experience in distribution and labor management systems; or an equivalent combination of education and experience
- Minimum 5 years experience in the details of a labor management software, including developing data dictionaries and integration with other systems
- Minimum 5 years experience using SQL or similar language to extract large data sets for analysis and reporting purposes
- Minimum 5 years experience developing technical business requirements, overseeing development and testing, and executing integrations between systems
- Experience with developing data visualizations in a web dashboard tool, including the knowledge of background tables to help structure data in an opportune way
- 3PL warehousing, distribution center or fulfillment experience
- Knowledgeable of engineering labor standards using MOST
- Proven ability to anticipate data & reporting needs of our end-users
- Ability to effectively communicate, both in writing and verbal
- Ability to evaluate and design a process, and implement across a team or network
- Ability to work with others, specifically others that are in technical roles
- Can describe complex procedures in an easy-to-understand way
- Ability to influence others and get others to own tasks
- Creative thinking skills for developing, defining, and executing new processes and products and for modifying existing ones
What you gain from joining our team:
- Access wages early with the Rain financial wellness app
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to Apply!
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in Computer Science from a four-year college or university
- At least 6 years of experience with distribution and labor management systems, or equivalent education and experience
- At least 5 years of experience with labor management software, including data dictionaries and system integrations
- At least 5 years of experience using SQL or a similar language to extract large datasets for analysis and reporting
- At least 5 years of experience developing technical business requirements, overseeing development and testing, and executing system integrations
- Experience developing data visualizations in a web dashboard tool and structuring background tables
- Experience in third-party logistics, warehousing, distribution centers, or fulfillment
- Knowledge of engineering labor standards using MOST
- Ability to anticipate end-user data and reporting needs
- Strong written and verbal communication skills
- Ability to evaluate, design, and implement processes across a team or network
- Ability to collaborate effectively with technical personnel
- Ability to explain complex procedures clearly
- Ability to influence others and drive task ownership
- Creative thinking for developing and implementing new processes and products and modifying existing ones
GEODIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GEODIS and has not been reviewed or approved by GEODIS.
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Flexible Benefits — Flexible plan design appears available, with multiple medical plan types including HSA-eligible options that can fit different budgets and needs.
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Inclusive Benefits Coverage — A broad set of core benefits is described as available, including health, dental, vision, EAP, 401(k), and PTO, aligning with what many expect from a large employer.
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Pay Growth & Progression — Pay progression is sometimes supported through periodic raise cycles and occasional bonus opportunities, which can provide a path to improving total earnings over time.
GEODIS Insights
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The Company
What We Do
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 5 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF group.
