Manager, APAC Payroll

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

ROLE POSITIONING AND OBJECTIVES:

Currently in search of a highly driven and motivated Manager, Payroll - Finance to join our Payroll team based in Malaysia reporting into Director, Payroll - Finance. He/she will be responsible for payroll processing, ensuring 100% compliance, resolving employee queries, manage payroll audits for APAC markets specifically with expertise in India, Pakistan, Taiwan, Bangladesh, and Cambodia. This role will also require close collaboration and coordination with internal teams such as our People, Total Rewards, Treasury, and Accounting, along with leveraging our outsourced Payroll providers and internal systems & tools.

WHAT YOU WILL OWN:

1. Payroll Management: Oversee and manage the end-to-end payroll process for all employees, including regular payroll, bonuses, commissions, and special payments. Ensure the accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates. Stay updated on legislative changes impacting payroll and implement necessary adjustments.
2. Payroll Implementation & Process Improvement: Lead payroll system implementations, migrations, and enhancements across APAC. Work closely with outsourced payroll providers and internal teams to streamline processes and improve efficiency. Drive automation initiatives to enhance payroll accuracy and operational excellence.
3. Team Leadership and Management: Lead, mentor, and develop a team of payroll professionals, providing guidance, training, and performance evaluations. Assign and delegate tasks to the payroll team, ensuring a balanced workload and timely completion of all payroll activities. Foster a collaborative and positive work environment, encouraging team members to share ideas and best practices.
4. Compliance and Reporting: Ensure compliance with federal, state, and local payroll laws and regulations, staying current on changes in legislation. Prepare and submit necessary tax filings, compliance reports, and other required documentation. Conduct regular audits of payroll procedures and records to ensure compliance and accuracy.
5. System Management: Maintain and update payroll systems and records, ensuring data integrity and security. Implement new payroll software or upgrades, ensuring smooth integration and minimal disruption to payroll operations.
6. Financial Reconciliation: Reconcile payroll accounts and resolve any discrepancies in collaboration with the finance department. Assist in the preparation of financial reports related to payroll expenses.
7. Employee Support and Communication: Serve as the primary point of contact for payroll-related inquiries from employees, providing timely and accurate responses. Develop and communicate payroll policies and procedures to employees, ensuring understanding and compliance.
8. Process Improvement: Continuously evaluate and improve payroll processes and procedures to increase efficiency and accuracy. Stay informed of industry trends and best practices to implement innovative payroll solutions

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

• Minimum of 7-9 years of payroll management experience, with at least 3 years in a supervisory role.
• Proven experience managing and developing a payroll team.
• Extensive experience with payroll systems (e.g., ADP, CloudPay) and Workday HCM systems must.

Skills:

• Strong knowledge of payroll laws and regulations in IN, PK, TW, BD & KH.
• Excellent analytical and problem-solving skills.
• Superior attention to detail and organizational skills.
• Strong leadership and team management abilities.
• Proficient in Microsoft Office, especially Excel.