Manager, Analytics & Metrics

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Analytics & Metrics
Overview: The Global Statistics/Analytics and Metrics team is responsible for the reporting of business drivers of revenue, both reported QMR and Switched data, for the FP&A team. The Leader, Analytics and Metrics is a key contributor role with a primary focus on compiling, analyzing, and reporting this data to Executive management, Investor Relations, FP&A and Controllers. The Leader will also have a key a role in Executive KPI reporting, as well as assisting in key data reviews for the QMR team.
Specific Responsibilities: • Produces and reviews reporting documents to support timely statistical operational data for earnings prep and external SEC filings (8-K, 10-Q, 10-K)• Manages key relationships with internal business units; Investor Relations, Regional Finance, Product and Account Teams• Responsible for completion and validation of senior management reporting of operational metrics (Weekly, Monthly, Acceptance and adhoc reporting)• Delivers advanced, detailed, persuasive data analysis of operational metrics• Partners with business and product owners across the organization to understand their evolving needs to enhance KPI reporting• Responsible for compiling and distribution of Executive KPI and Strat to Execution KPIs• Provides leadership and expertise in systems enhancements and process improvements • Supports the overall QMR Process to validate and compile data from 5,000+ external customers each quarter by participating in the QMR close process• Performs data review and analysis as part QMR Close• Reviews and analyzes certain controls for the QMR process• Mentoring and training junior team members
Responsible for Budget and Forecast for the Financial Analysis team
All About You• BS or BA with a major in Finance, Analytics, or Business Administration with previous finance experience • Self-starter, highly analytical, and fast learner who thrives under tight timelines while maintaining meticulous attention to detail and accuracy • Independent worker & thinker with strong problem solving skills and the ability to follow up on time sensitive issues• A team player with the ability to communicate effectively and develop solid working relationships across multiple levels and organizational boundaries is required.• Ability to convey confidence and strong business acumen when communicating with senior management; excellent written and oral (face-to-face) communication skills• Experience with change management / delivering process change in an operational environment.• Strong analytical skills with the ability to easily identify trends within data with an ability to create and present persuasive analysis• Solid understanding of MasterCard's business model, as well as a thorough comprehension of the various types of MasterCard's switched transactions• Excellent PC skills including advanced database and Excel skills, Microsoft Office, as well as, the ability to quickly learn internal database systems; MyMPA, Hyperion, and DW analytic skills preferred • Strong relationship building and partnering skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.