At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.
The Manager, Loyalty Analytics will lead a team of analysts to use data to understand performance trends and identify business opportunities to set goals, track and trouble shoot performance and unearth rich insights to increase customer lifetime value and improve customer offering. This role will be a key strategic partner to guide data led decisioning for business and technology leadership.
The Manager of Analytics owns a workspace end-to-end and is responsible for managing of team of analysts to deliver impactful, strategic analytics & insights that realize value for the organization. As a people leader, the Manager of Analytics demonstrates a keen ability to oversee multiple projects and initiatives, flexing priorities as business needs shift and serving as a point of escalation to leadership.
In addition to overseeing the development of strategic insights and data-informed, actionable findings, the Manager of Analytics guides analysts to service ad-hoc analytics requests & stakeholder questions and to develop occasional reporting. The Manager of Analytics has demonstrated deep proficiency across all analytical methods, and guides, coaches and mentors junior analysts to develop high quality, timely analytical deliverables, while also guiding their career development.
Business Stakeholder & Strategy Support
Serve as a strategic advisor to business stakeholders, inclusive of executive levels.
Help guide and shape strategic business decisions based on data, acting as the translator between data and deep insights to action on.
Support will include proactive discovery and goal setting, reactive root cause analysis or measurement, and ad hoc support for trend or metric interpretation.
Analytics & Measurement
Lead the analytics support for Marketing business partners through development of executive-facing deliverables, with succinct storylines and project plans.
Work with business leaders to develop actionable insights and to translate analytics into meaningful business strategies.
Test both business strategies and technology improvements to ensure positive business results with statistical best practices.
Manage an ongoing testing portfolio and prioritization for the domain, presenting key findings, testing summary and communication of the testing portfolio to key executives.
Analyze and communicate test results cross-functionally and to leadership to guide investments decisions.
Pioneer new data sets and concepts and drive the creation of common metrics with goals and benchmarks for application, further partnering with technology and reporting teams to drive data democratization and usage of metrics across the enterprise to leverage for effective performance tracking.
Leverage common tools and platforms (e.g. SQL, Databricks, GCP, Excel), and/or vendor platforms (Facebook, Instagram, DV360) to query, join, extract, and manipulate raw data from disparate sources to tell a comprehensive story with key insights and recommended actions.
Partner with Data Science teams to develop/manage Customer Lifetime Value and attribution models to guide future looking opportunity and apply measurement where testing environments are more obscure.
Team Leadership & Development
Manage a team of analysts, placing each teammate in the best position for them individually, and the team as a whole, to maximize value for the team and organization.
Identify teammate strengths and opportunities, providing open and honest feedback on a regular basis, in order to elevate individuals.
Additionally, the Manager is responsible for championing the engagement and culture within the team itself.
Master’s Degree Preferred in Economics, Statistics, Data Science, Liberal Arts or Related Field
8+ Years of Experience in Analytics or related field
SQL, R, Python, experience with BI tools (Tableau, Qlik, PowerBI)
Testing and Optimization Tools and best practices
Experience with data model development/design, regression analysis, Customer Value methodology
Databricks, GCP or Azure Experience
Direct Managerial Experience
QUALIFICATIONS:
Bachelor's Degree or Equivalent Level Preferred in Economics, Statistics, Liberal Arts or Related Field
6-10 years experience SQL, R, Python, experience with BI tools (Tableau, Qlik, PowerBI); Testing and Optimization Tools; GCP or Azure Experience
1-3 Years of Managerial Experience
#LI-FD1
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Top Skills
What We Do
YOU LIVE AND BREATHE SPORTS. SO DO WE.
In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission.
Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors.
Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve.
If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs
Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront.
To learn more about DICK'S visit our:
Investor Relations Page: investors.dicks.com
Check Out Our Sideline Report: investors.dicks.com/news/sideline-report
Search & Apply for Jobs: dicks.com/jobs
