Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
Shape the insights that help Product & Operations leaders make clear, informed decisions. This hybrid role in Belfast or Boston focuses on turning complex data into practical recommendations across planning, portfolio performance, headcount, and financial reporting. You will partner closely with senior stakeholders to support governance, executive reporting, and ad hoc analysis. This role reports to the Technical Project Management Director.
About the Team:
The Product Operations team helps connect strategy to execution across athenahealth’s product organization. The Analytics & Insights function supports leaders by translating data from multiple sources into reporting, frameworks, and narratives that inform planning and performance management. The team partners with Product, Finance, Operations, and HR stakeholders and uses tools such as SQL, Python, Excel, BI platforms, and Snowflake to support analysis and reporting. The team values clear communication, sound judgment, and practical problem solving.
Essential Job Responsibilities:
Support annual planning cycles by translating corporate priorities into measurable frameworks and reporting structures.
Partner with program and business leaders to track major initiatives, surface risks, and recommend adjustments based on data.
Analyze headcount, financial, operational, and portfolio data to support executive decision-making.
Develop clear narratives and recommendations for leadership and board-level audiences.
Maintain tracking frameworks for portfolio health, resource allocation, and performance trends.
Build repeatable reporting processes that provide consistency while allowing for timely updates and ad hoc analysis.
Respond to analytical requests ranging from quick data pulls to in-depth, multi-week analyses.
Prepare board and executive reporting materials, including analysis of AI automation performance, customer work reduction, and R&D productivity.
Use AI-enabled tools to speed up analysis, draft first-pass summaries, and test alternative ways to organize work while applying judgment to validate results and decide what is ready to share.
Additional Job Responsibilities:
Collaborate with cross-functional partners to clarify questions before analysis begins.
Support improvements to reporting, analysis methods, and recurring deliverables.
Share insights, methods, and best practices with the broader Product Operations team.
Help strengthen analytical rigor and consistency across recurring work.
Contribute to a culture of accountability, responsiveness, and continuous improvement.
Expected Education & Experience:
5+ years of experience in analytics, business intelligence, strategy, operations, or a related field.
Experience supporting a product, operations, or finance organization preferred.
Experience with annual planning, initiative tracking, executive reporting, or board-level materials preferred.
Demonstrated ability to synthesize data across multiple domains into clear, actionable insights.
Strong experience with SQL, Python, Excel, and BI tools such as Sigma, Tableau, or Power BI.
Snowflake experience preferred.
Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
Ability to work through ambiguity, manage competing priorities, and meet tight deadlines.
Proven ability to work independently and take ownership of deliverables from start to finish.
Bachelor’s degree in a related field or equivalent practical experience preferred.
$133,000 - $227,000
Expected Compensation
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Skills Required
- 5+ years of experience in analytics or related field
- Strong experience with SQL, Python, Excel, and BI tools
- Bachelor's degree in related field or equivalent experience preferred
- Experience supporting product, operations, or finance organizations preferred
- Demonstrated ability to synthesize data into actionable insights
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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