Manager, AML Investigations, Financial Intelligence Unit

Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. 
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. 
We can’t wait to get to know you! 

AML/ATF Program

Supports the Associate Director, FIU in the implementation, oversight, and management of an effective AML/ATF program with respect to investigation and reporting activities.
Act as a SME to provide specialist advice, guidance, training, and direction to the Investigators on money laundering, financing of terrorism and related issues, to help action case reviews and investigations within defined timelines and help achieve departmental goals.
Manages the Unusual Transactions Report (UTRs) escalation process and act as second level review for the Suspicious Transaction Reports (STRs) prior to submission to FINTRAC.
Directly manage the performance of the investigators within the AML FIU, including supporting of goal and target setting, quality monitoring, career development, and learning and training opportunities.
Works to ensure adherence to established AML/ATF policies and procedures with respect to investigations and reporting thresholds and standards.
Seek guidance and assistance when required from the Associate Director and identifies and escalates AML/ATF related issues, trends, and risks when necessary
Supports initiatives to streamline processes and introduce new efficiencies to AML/ATF related activities by initiating requests and leveraging technology and automation to achieve results.
Ensures staff are trained on due diligence techniques and provides ongoing training to address gap or new developments in accordance with existing FIU operations.
Assists with the testing of systems and reports, including playing a supporting role in the implementation of new technology.
Collaborates with Associate Director, FIU to provide guidance, regulatory interpretation, training and other assistance on appropriate standards and business practices to team members to support the Bank’s AML/ATF activities.
Depending on capacity, plan, conduct, and complete risk-based investigations for alerts identified from adverse media, name screening, sanctions, terrorism financing, UTRs etc.
Collaborate with the AML team on various initiatives that may overlap throughout various projects and processes or when support is needed due to shifting priorities.
Additional accountabilities as required.

Reporting

Assesses and escalates to Associate Director, FIU key statistics relating to performance, timelines and other key performance indicators.

General

Contributes to remediation of any audit findings from regulators, AML monitoring and testing activities, or Internal Audit department.
Provide feedback to a team of Investigators and establishes a two-way working relationship with direct report(s) to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities.
Works collaboratively with members of the AML leadership team.
Builds and sustains a team that is capable of monitoring ML/TF, delivering and maintaining the performance required for the department, including coaching and the creation and implementation of training and development plans.
Promotes a positive work environment that fosters collaboration, innovation, and synergies.
Empowers staff with resources and tools to be successful in the role.
Participates in various internal/external workshops/seminars/conferences to remain current in the AML/ATF landscape (e.g., maintain CAMS, ACFCS, etc. certification). 

Let's Talk About You!

A university degree, preferably in Business, Law, or Accounting.
Strong AML background, preferably 5+ experience in conducting investigations in Canadian Banking.
Strong experience providing coaching and feedback.
CAMS/CFCS is an asset.
Direct exposure in managing investigations and regulatory reporting.
Subject matter expertise of FINTRAC reporting.
Excellent analytical, risk assessment and investigation skills for the purpose of reaching reasoned and sound conclusions with arguments that support the decision reached.
Strong knowledge of relevant predicate offences.
Ability to successfully handle multiple competing priorities and work independently with minimal supervision.
Detail oriented and strong time management skills in order to manage workload and ensure established benchmarks are met.
Excellent written and verbal communication skills, and the ability to gather, assess/evaluate and present complex information in a simple and concise manner.
Proficient knowledge of Microsoft Office (Word, Excel, and PowerPoint) including v-lookups, pivot tables, macros, etc.
Proficient knowledge of SQL, Power BI, and Tableau.
Proficient knowledge of internet/web navigation and willing to learn new applications as needed.
Knowledge of French an asset.