Manager, Alternative Investment Operations

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

We are seeking a candidate to manage daily operations for Alternative Investment products. The Alternative Investment Operations team is comprised of reconciliation, transfers (incoming, outgoing and internal), conversions and dividends/corporate actions. We are seeking a candidate who has previous talent development experience and operational knowledge, specifically in Alternatives.  The ideal candidate will need to aide in the design, implementation and ongoing support of various projects as well have an understanding of data analysis, project management, and reporting tools and technology in general to effectively analyze business requirements, track project status, and translate business/regulatory needs into technical requirements.  The candidate will also need strong interpersonal, organization and communication skills (written and verbal) to be effective in the role. 

• Provide ongoing support, coaching, feedback, and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful
• Conduct regular meetings with on-site and cross-site teams
• Driving a performance management culture, achieving completion of timely mid-year and year-end self-evaluations and manager evaluations for all active employees
• Conduct vendor, regulatory, and risk oversight for all processes. Review and approval management reports and checklist.
• Support and contribute toward the successful execution of projects and initiatives that support LPL’s priorities
• Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure.
• Develop risk-based mitigation approaches that may yield changes to functions, and departmental requirements.
• Understand and Interpret rule modifications in an ever-changing regulatory environment, and understand the business needs of LPL, our advisors, and other departments
• Deliver the best personal and relevant client experience possible through operational and service excellence delivery and demonstration of sound business and financial management practices
• Developing quality service standards and processes to create a consistent service experience
• Risk Management- responsible for reconciliations, managing error rates, exception review processing and daily reporting.  Other duties could also include policy and procedures reviews and presentations to the staff.
• Technology and Systems Management – Participate and implement departmental projects as well as coordinating and performing User Acceptance Testing.
• Handle escalations by both the Service Center and Advisors

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

• 5+ years of industry experience (preferably financial services) in Operations
• Series 99 required

• Ability to work independently in a fast-paced environment with multiple priorities
• Ability to work with and communicate effectively to various levels throughout the organization.
• Ability to learn multiple aspects of the Financial Services Industry
• Excellent verbal and written communication skills
• Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
• Strong attention to detail with a pro-active approach to solving and preventing problems

• Operational background – Specifically in transfers, dividends and or Alternative Investment products.
• Experience working with different investment vehicles.
• All Microsoft applications, particularly, WORD, Excel (VBA), ACCESS, and PowerPoint
• Leadership experience (managing or team lead experience)
• BA/BS degree (or equivalent work experience)
• FINRA Series 7 preferred