THE ROLE AND THE TEAM
The Logistics Network Planning team at Zalando ensures an optimal network setup by balancing commercial ambitions with operational capabilities, enabling fast, reliable, and efficient service. As a Manager (all genders) in the Logistics Network Planning team, you will be responsible for steering Inbound, Returns, and Replenishment volumes, ensuring smooth logistics operations and optimal capacity utilization across our network. You will manage your domain autonomously, generate valuable insights to drive continuous improvements, and work closely with SPOs, Transport Operations, and Inbound Support teams to align capacities, optimize processes, and resolve complex operational challenges.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
New Goods Inbound Steering & Capacity Optimization: Autonomously manage the flow of inbound goods, ensuring efficient network capacity utilization and proactively expanding reporting and planning solutions.
Daily Return Steering: Direct unprocessed returns to the right Returns Centers (RCs) to enable the fastest reimbursement times for customers while anticipating and solving network bottlenecks.
Stock Replenishment Across Fulfillment Centers (FCs): Plan and execute strategic stock redistribution to maintain optimal assortment availability across the network, translating analytical insights into effective operational workflows.
Network Analysis & KPI Management: Utilize and explain key logistics KPIs and reporting tools to generate actionable insights from analysis and planning activities, driving network performance and continuous improvement.
Process & Tool Optimization: Continuously enhance tools and workflows used for daily operations, reducing repetitive tasks and increasing network efficiency.
Stakeholder Management & Mentorship: Build strong relationships within your team and across extended stakeholder networks. Understand stakeholder challenges to proactively support them, while guiding, onboarding, and mentoring less experienced team members.
Analytical & Autonomous: Logical thinker with strong numerical acumen who generates actionable insights from data, manages work autonomously, and effectively prioritizes workload in a fast-paced environment.
Stakeholder & Network Builder: Proven ability to build strong cross-functional relationships, understand stakeholder needs, and proactively collaborate to solve complex operational challenges.
KPI & Tool Proficiency: Strong familiarity with relevant logistics KPIs, planning, and reporting tools. Proficiency in Excel and Google Sheets is required (knowledge of Apps Script or advanced automation tools is a plus).
Solution-Oriented & Adaptable: Hands-on mindset, resilient under pressure, and proactive in driving initiatives beyond the immediate core scope.
Communication: Fluent in English; German is a plus.
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Family support, including counselling and dedicated services for parents and carers
Company pension scheme
Employee shares programme
Health and wellbeing options, including Wellhub
Mental health support and coaching
Development through our training platform and biannual peer-to-peer review
2 paid volunteering days a year
Relocation assistance (subject to prior agreement)
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.
We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.
Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Skills Required
- Strong analytical and numerical skills with the ability to generate actionable insights from data
- Ability to work autonomously and prioritize workload in a fast-paced environment
- Experience building cross-functional stakeholder relationships and solving complex operational challenges
- Familiarity with logistics KPIs, planning, and reporting tools
- Proficiency in Excel and Google Sheets
- Hands-on, resilient, adaptable, and solution-oriented approach
- Fluent English communication skills
- Knowledge of Google Apps Script or advanced automation tools
- German language skills
Zalando Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zalando and has not been reviewed or approved by Zalando.
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Leave & Time Off Breadth — Paid time off includes a sizable annual allowance that can grow with tenure, plus additional paid days for volunteering. This breadth is highlighted as supportive of work–life balance.
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Wellbeing & Lifestyle Benefits — Mental health support, round‑the‑clock counseling for employees and households, and broad fitness/wellness access are emphasized as robust. Substantial product discounts and partner offers add meaningful lifestyle value.
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Parental & Family Support — Structured support around parental leave—such as buddy programs, re‑onboarding, and paid child sick days—helps ease family responsibilities. Flexible and part‑time leadership options further accommodate parents.
Zalando Insights
What We Do
Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
