Manager - Air Cargo

Posted 14 Hours Ago
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Taipei
Senior level
Logistics • Transportation
The Role
The Manager - Air Cargo is responsible for the financial results of air import/export operations, workflow improvements, compliance with company procedures, and business development. This role includes handling transport files, supervising department employees, supporting sales, and addressing customer requests and issues. The manager also focuses on training and mentoring team members and coordinating across departments.
Summary Generated by Built In

 

1. Responsible for the financial result of all profit centers related to Air Import/Export/coloading busniness and achieving budget targets defined for the department.

2. Responsible for set-up and continuous improvement of work-flow and operational procedures within the department.

3.  Implementing corporate and national product strategy and SOPs within own department.

4. Responsible for the development of the business within own profit center – gain additional business from existing or new clients.

5. Own handling of Air Import/Export transports, in compliance with the company’s rules, SOPs and management instructions.

6. Responsible for the compliance of each physical and electronic transport file (own and team members): collecting all legally and internally required documents and updating all required systems for each handled shipment.

7. Responding to requests for quotation with appropriate solution and price offer, within the timeline defined by the company (GD “Quotation Speed”) .

8. Handling damages and deficits of shipments according to relevant SOPs, immediate communication of the problems related to handled transports to the superior

9. Supervision of the department’s employees activity and handled Air transports; troubleshooting and/or escalation where required

10. Offering full support to Sales in finding appropriate transport solution for their requests and a competitive rate.

11. Following up the offers and collecting feedback from the client or Sales 

12. Informing other offices about potential business in their region (sales leads).

13. To be responsible for personnel leadership within the department

14. To coordinate within the department and with other departments and countries within the Company

15. To conduct the performance management for the team, responsible for train and mentor high potentials in operations and sales

16. To take up additional assignments/tasks as required to meet with the Company needs.

 


Company Introduction:

 

For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.


With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.


Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.


cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.


Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow

Ready to get things moving? Join our team! 


Learn about Life at cargo-partner here.


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The Company
Fischamend
2,936 Employees
On-site Workplace
Year Founded: 1983

What We Do

cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. Our teams are there for you at over 160* offices in 40* countries across the globe to create fast and efficient solutions tailored to your needs. Since January 2024, we have been a proud Member of the Nippon Express Group. For more than 40 years, we’ve been a trailblazer in providing comprehensive logistics services around the world. Our strong focus on quality and innovation is evident in our fully integrated IT solutions and investment in sustainable transport and logistics technology. We streamline all processes along the entire supply chain, focusing on quality assurance and sustainable progress to provide fast and efficient solutions and ensure the long-term success of our company, our clients, our employees, and our industry. Legal statement: https://www.cargo-partner.com/legal/legal-statement

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