Make an Impact
We're looking for a dynamic growth coach who is passionate about developing people, driving business growth, and building strong relationships. In this role, you'll support a team of independent insurance agencies in the eastern kentucky region, helping them grow their businesses while delivering exceptional results for our customers and organization.
Please Note: This role is hybrid. This individual will be expected to work out of our Lexington, KY office at least once a week and traveling to the independent agencies you support throughout the week (2 to 3 days a week).
What we can Offer you:
- The base compensation for this position is $72,385 to $107,595/year. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
- Quarterly bonus opportunity
The primary duties of the role are to:
- Provides leadership, coaching, and direction to agency development resources supporting ANK member agencies.
- Oversees implementation and effectiveness of agency development initiatives.
- Participates in agency visits and development activities to coach and assess member agency growth initiatives.
- Conducts regular meetings to review member agency growth plans, accountability, and development opportunities.
Partners with ANK recruiter on adding new ANK agents and renewing ANK contracts at expiration. - Meets with insurance company representatives on a routine basis; coordinate periodic meetings or webinars with company representatives.
- Monitors carrier loss ratios and mitigation of large claims.
- Serves as a strategic advisor to member agencies by identifying opportunities for growth, carrier utilization, operational effectiveness, and business development.
- Coaches agency principals and producers on sales management, prospecting, referrals, pipeline management, and growth strategies.
- Reviews agency performance metrics and recommends actionable solutions.
- Facilitates training programs, workshops, webinars, and development opportunities.
- Other duties as assigned.
Minimum Qualifications:
- Bachelor’s Degree in Sales, Marketing or Business Administration.
- 8 years of Personal Lines and Commercial insurance experience including agency development, consulting, distribution management, or business development responsibilities.
- 3 years in a leadership, coaching, consulting, or supervisory role.
- Property & Casualty License from Kentucky Department of Insurance.
Knowledge Skills and Abilities:
- Knowledge of small commercial business and quoting platforms.
- Ability to prepare and present information to clients/members, all levels of staff, vendors and customers.
- Demonstrated ability to build and sustain relationships with internal and external contacts.
- Strong consultative coaching and relationship-building skills.
- Excellent listening, problem solving, organizational and analytical skills.
- Ability to delegate workload and engage team members across the agency to achieve multiple deadlines.
- Proficient in the use of Microsoft Office including Word, Excel and PowerPoint.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts.
- Ability to analyze production, retention, financial, and operational performance data.
- Working knowledge of agency sales processes, business development strategies, carrier relationships, and agency growth disciplines.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
ManagementSkills Required
- Bachelor’s degree in Sales, Marketing, or Business Administration
- Eight years of Personal Lines and Commercial insurance experience, including agency development, consulting, distribution management, or business development responsibilities
- Three years of leadership, coaching, consulting, or supervisory experience
- Property and Casualty License from the Kentucky Department of Insurance
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.








