Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Manager Accounts Receivable will help lead the company’s invoice-to-cash (I2C) process, ensuring timely and accurate invoicing, collections, and cash application. This role oversees accounts receivable operations, supports team development, works to reduce days sales outstanding (DSO), and ensures compliance with company policies and accounting standards.
What will you do?
- Oversee daily accounts receivable operations, including billing, collections, cash application, and reconciliations.
- Manage and mentor the Accounts Receivable team to ensure performance goals and deadlines are met.
- Monitor customer accounts and follow up on overdue balances to minimize credit risk and improve collections.
- Develop and enforce credit and collection policies and procedures.
- Prepare and analyze AR aging reports and recommend actions to improve cash flow and reduce DSO.
- Resolve complex billing issues and customer disputes in a timely manner.
- Collaborate with Sales, Finance, and Account Management teams to resolve payment discrepancies.
- Participate in the implementation of the Oracle Fusion project.
- Support month-end, quarter-end, and year-end close processes related to accounts receivable, ensuring accurate and timely financial records.
- Maintain the AR subledger and ensure reconciliation with the general ledger, resolving reconciling items as needed.
- Ensure proper segregation of duties across invoicing, cash application, and bank reconciliations.
- Maintain process documentation and ensure SOX compliance for billing, collections, cash application, accounts receivable, and related close activities.
- Support internal and external audits by providing documentation and explanations as required.
- Identify and implement process improvements through automation, system optimization, and reduction of manual processes.
- Participate in special projects and respond to ad hoc requests from the Vice President of Corporate Accounting and the Accounts Receivable Director.
What do you need to succeed?
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- 5+ years of accounts receivable or credit & collections experience
- Experience in a supervisory or managerial role.
- Strong knowledge of accounting principles and accounts receivable best practices.
- Oracle experience strongly preferred.
- Experience with WIDEORBIT, Archtics, and Eatec preferred.
- Advanced proficiency in Microsoft Excel.
- Excellent analytical, communication, and leadership skills.
- Proven ability to identify issues, conduct research and troubleshooting, and implement timely solutions.
- Strong verbal communication and interpersonal skills, with the ability to explain business processes to both accounting and non-accounting stakeholders, including senior leadership.
- Ability to build and maintain effective working relationships across departments.
- Experience driving process improvements and automation initiatives.
- Experience managing high-volume accounts receivable portfolios.
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
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