Manager, Accounts Receivable

Manager, Accounts Receivable at Realtor.com®

Are you an Accounts Receivable expert? Are you ready to step in and lead process improvements for a talented team? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Manager, Accounts Receivable and help change the world of real estate, one home at a time.

Top Reasons to Apply:

• Lead Change and Drive Process Transformation
• Build and Motivate a Developing Team
• Own Complex Financial Operations

What You’ll Do:

Are you someone who enjoys learning something new every day? If so, come join our team for a great career opportunity while helping us improve processes and develop a talented team as our newest AR Manager. The position is responsible for managing approximately 5 direct reports and will be reporting directly to the Senior AR Manager. This position will be leading team members who ensure all billing, credits and refunds for multiple product lines are processed accurately and in a timely manner, focusing on accuracy while maintaining established SLAs. The ideal candidate is a hands-on, self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommends more efficient methods while maintaining financial integrity and SOX controls.

What you’ll do:

• Hire and train new staff members
• Set proper expectations by coaching, counseling, and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures
• Manage a team of 4-6 employees in a high-volume department
• Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements
• Guide employee actions by researching, developing, and updating processes as needed
• Process Billing Batches in Salesforce, as well as oversee manual billing to ensure customers are invoiced correctly and in a timely manner
• Approve Finance related cases in Salesforce related to credits and/or refunds, while leveraging multiple systems to execute due-diligence prior to approval
• Use judgment to re-prioritize staff workloads in line with business needs
• Work on issues requiring the analysis of data, relevant factors and resolve problems
• Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others
• Other projects as assigned

What You’ll Bring: 

• 5+ years Accounts Receivable or related experience
• Minimum 2 years of prior management experience
• Bachelor's degree required
• Team player, ability to gain trust from direct reports and peers
• Excellent verbal/written communication, especially since team is on a hybrid schedule
• Professional and consistent work habits, strong work ethic

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location