Manager, Accounting Operations

Team Name:

Come join an organization that empowers our stakeholders to achieve more through trusted services that ensure accuracy, timeliness, privacy, and accessibility!

We are seeking a highly driven, innovative, and passionate Manager, Accounting Operations, to join the Accounting Operations team inside Finance Operations. Accounting Operations provides large-scale, global accounting support for financial close, reporting, statutory compliance, and audit for over 300 ABK/Microsoft legal entities and lines of business. We are a global team with staff and delivery centers around the world. Accounting Operations is continuously expanding its scope, evolving operating models with intelligent automation, innovative processes, and offering cost efficient solutions for ABK. We strive to provide end-to-end experiences for our customers with built-in compliance and intelligent insights.

As the Manager, Accounting Operations role, you will govern accounting operations with ABK stakeholders and external suppliers to achieve exceptional results aligned with our organization’s priorities. You will proactively develop solutions, support others through cross-group collaboration, and adhere to accounting policies focused on timeliness, accuracy, compliance, and risk management. The ideal candidate demonstrates thought leadership, a proven track record in business partnering, managing end-to-end processes, strong collaboration skills, influence, and a solid background in accounting close and financial reporting activities, including compliance.

ABK’s mission is to empower every person and every organization to achieve more. With a growth mindset, we innovate, collaborate and uphold values of respect, integrity, and accountability, fostering a culture of inclusion where everyone can thrive.

In alignment with our ABK values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Core Job Responsibilities:

Governance and Compliance

• Conduct governance of vendor teams performing Accounting Operations activities, including preparation and review of financial close journal entries, balance sheet account reconciliations, and other financial reporting in compliance with ABK accounting policies and guidelines.
• Monitor Key Performance Indicators (KPIs) and Service Level Agreement (SLA) metrics for accuracy and compliance.
• Research, review, and document accounting standards, guidelines, and policies. Field complex questions from business partners in alignment with accounting policies.
• Conduct P&L and BS analysis and respond to inquiries from business and finance partners regarding actuals.
• Support internal audits, including SOX compliance requirements.

Issue Resolution and Support

• Investigate and resolve business partner inquiries, accounting deviations, and other anomalies.
• Serve as an escalation point of contact to resolve complex issues when governing vendors in a shared services environment. Facilitate issue resolution with leadership, business partners, team members, and vendor leadership.
• Provide escalated support and troubleshooting to users. Investigate and resolve business partner inquiries, accounting deviations, and other data anomalies.
• Investigate historical and new accounting & tax related business & regulatory issues and provide solutions.

Process Improvement and Optimization

• Implement and execute standard, global processes for key business activities.
• Manage continuous process improvement and identify process optimization and/or automation opportunities by evaluating and leveraging technology to enhance internal processes.

Compliance and Reporting

• Prepare and review monthly, quarterly, and annual financial reports for Taiwan and Hong Kong entities in accordance with US GAAP and local GAAP.
• Coordinate with external auditors for annual statutory audits.
• Maintain proper documentation and reconciliations for all local accounting records.
• Monitor changes in local accounting regulations and assess impact on financial reporting.
• Oversee preparation and filing of corporate income tax, VAT, and other local tax returns.
• Liaise with external tax advisors and local tax authorities to ensure compliance and resolve issues.
• Manage external regulator inspections and audits. (E.g. Tax audit)
• Support transfer pricing documentation and intercompany transactions.
• Assist in tax planning and optimization initiatives.

Requirements & Experiences

Education and Experience

• Bachelor’s degree in business, Accounting /Finance, or related field AND 5+ years accounting or finance experience
• Professional accounting certification such as CPA or equivalent, a plus

Skills and Expertise

• Accounting close/financial reporting experience
• Strong Knowledge of US GAAP and Taiwan-IFRSs, HKFRS, tax regulations and practices
• Influence without authority and drive accountability
• Strong collaboration and business partnership; Extensive experience and proven ability to work with international teams
• Strong verbal and written communication in English

• Excellent analytical, problem-solving skills and root cause analysis with resolution
• Experience in Oracle, Answers OBIEE and/or SmartView is a plus