The Manager of Accounting Ops is responsible for providing leadership to employees with Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections responsibilities, managing the day-to-day processes, identifying and leading opportunities for process improvements, and monitoring and reporting performance.
What You Will Do:
- Provide Accounts Payable leadership and support including but not limited to researching and resolving issues related to accounts payable transactions; processing and reviewing vendor invoices and payments; responding quickly and effectively to both internal and external accounts payable inquiries; assisting with updating and maintaining vendor data; reviewing and approving weekly vendor payable report for accuracy and eligibility for payment run
- Provide Accounts Receivable leadership and support including but not limited to ensuring team meets or exceeds cash collection targets; communicating with customers to ensure timely payment of invoices; managing customer escalations; working closely with Sales leadership on A/R collection issues; forecasting monthly and quarterly bad debt reserve balances; ensuring that all audit requests are fulfilled and documented accordingly, managing A/R credit/debit memos
- Oversee customer Invoicing activities (e.g. credit card processing, cash application, credit notes, etc.) and ensuring invoices are sent to customers timely to maximize sales and meet deadline for daily reporting
- Provide Credit & Collections leadership and support including but not limited to all collections calls (including preemptive collections); analysis and review of financial related information on new and existing customers to maximize sales and to limit the risk of bad debt loss through credit agency reporting; ensuring proper collection of information for establishing new accounts and terms (applicable information required upfront); monitoring customer credit and ship holds; audit delinquent accounts considered to be uncollectable; maintaining the DSO under 45 days by keeping open communication with customers by providing statements, invoices and account reconciliations; handling customer bankrupt files; preparing accounts to be sent to third party collection agency and striving for recovery of uncollectible accounts; maintain or reduce days sales outstanding, past due percentages and improve cash flow
- Provide general finance operations leadership support
- Manage a team of employees including Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections, provide management including hiring, managing performance, coaching and developing, communicating, setting expectations
- Ensure Sarbanes-Oxley policies and procedures are fulfilled and documented accordingly
- Assist with month end closing activities
- Complete performance reviews for team members
- Facilitate and implement process improvements
- Lead team projects to improve systems and processes
- Process and issue weekly reports for financial updates
What It Takes:
- Bachelor’s degree in Accounting or Finance or equivalent education and experience
- 5+ years of finance leadership experience, preferably managing employees directly
- 4+ years of accounting experience
- Must be able to work and communicate well within all levels of the organization
- Ability to prioritize multiple tasks and flexibility to change is essential
- Strong Microsoft Office skills
- Strong organizational skills and attention to detail
- Ability to multi-task and work in a challenging fast paced environment
- Excellent written and verbal communication skills
- Ability to communicate with customers, vendors, and employees in a professional, personable, and effective manner
- Maturity, professionalism, and high level of discretion
- Strong work ethic with a positive, can-do attitude
- Self-motivated with a strong sense of urgency
- Independent worker and analytical thinking with an ability to conduct research, data analysis, and resolve complex problem
- ERP systems background with a Microsoft Dynamics implementation preferred
- Finance experience in a manufacturing environment preferred
Education and Experience:
Knowledge, Skills, and Abilities:
What's In It For You:
- We offer a competitive salary and total rewards package
- We offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
- And More!
Skills Required
- Bachelor's degree in Accounting or Finance or equivalent education and experience
- 5+ years of finance leadership experience, preferably managing employees directly
- 4+ years of accounting experience
- Experience managing Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections
- Experience ensuring Sarbanes-Oxley policies and procedures are fulfilled and documented
- Experience assisting with month-end close activities
- Experience managing and developing a team including hiring, performance management, coaching
- Strong Microsoft Office skills
- Strong written and verbal communication skills and ability to communicate across all organizational levels
- Ability to prioritize multiple tasks, work in a fast-paced environment, and perform data analysis to resolve complex problems
- ERP systems background (Microsoft Dynamics implementation preferred)
- Finance experience in a manufacturing environment
Protolabs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.
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Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
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Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
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Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.
Protolabs Insights
What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
