The Account Manager is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Avient will continue to get the first and last look. Individual must have the ability to assist customers in problem solving to deliver solutions, bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to perform the function independently with little to no direction and oversight, and effectively interact and influence at the managerial peer level. Up to 75% travel is required.
ResponsibilitiesEssential Duties & Responsibilities
The purpose of the Sales Function is to deliver:
- Profitable revenue growth, including robust new business development.
- Achieve stated gross margin targets as a percentage of sales.
- Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management.
- Establish, track, and close new business targets consistent with short- and long-term objectives at designated accounts within the territory.
- Develop contact matrix and establish strong relationships with key decision makers and project facilitators.
- Prospecting and cold calling.
- Develop, execute and manage sales plans, sales budgets, and expense budgets.
- Establish account development plans and network resources up, down and across both the customer’s organization and Avient.
- Deliver the planned results (AOP).
- Develop account relationships, identify opportunities and capture service opportunities at strategic accounts within assigned geography or industry.
- Understand key players, applications, requirements, trends, and needs as well as Avient's potential and share within the targeted industry. Become an industry and product expert to leverage successes across the industry.
- Coordinate closely with regional sales teams as well as collaborating with the technical area as necessary to accelerate and drive profitable growth through solutions selling to targeted accounts.
- Establish a linkage between the customer’s business strategy and Avient's capabilities.
- Monitor the competition to better understand issues and threats and develop plans to eliminate barriers.
- Implement Avient's, pricing and market strategies as well as business practices. Negotiate customer contracts and value packages to insure an acceptable return on Avient resources invested.
- Participate in strategy development, help position the business and develop the offer. Assist in defining the target markets, and commercial strategy.
- Develop written Account Plans for top three strategic accounts including metrics to define annualized sales potential at each account.
- Manage strategic relationships, cultivate new alliances, and monitor competitive activity.
- Create and maintain CRM data and sales statistics as required.
Scope
Personnel: Individual contributor.
Budget: None.
Sales Revenue: Territory specific.
QualificationsEducation:
Bachelors Degree or equiv exp Completed
Experience:
Sales & Customer Service - Strategic Selling Discipline 7 Years
Sales & Customer Service - Cold Calling 7 Years
Sales & Customer Service - Commercial 5 Years
Sales & Customer Service - Tactical Sales Techniques 7 Years
Cross Functional - Process Improvement 7 Years
Administration - Professional Experience 7 Years
Sales & Customer Service - Sales 7 Years
Skills and Certifications:
Personal Skills - Self Confidence Intermediate
Personal Skills - Negotiation Skills Expert
Personal Skills - Assertive Expert
Personal Skills - Self Motivated Intermediate
Personal Skills - Training/Mentoring Others Beginner
Personal Skills - Time/Priority Management Intermediate
Personal Skills - Influence Expert
Software Skills - Microsoft Outlook Intermediate
Software Skills - Microsoft Word Intermediate
Software Skills - Microsoft Excel Intermediate
Personal Skills - Work Independently Intermediate
Software Skills - SAP Business Warehouse Intermediate
Personal Skills - Work on a Team Intermediate
Personal Skills - Organizational Skllls Intermediate
Software Skills - Microsoft PowerPoint Intermediate
Top Skills
What We Do
Welcome to a new kind of materials company. This is a time where the world craves a more sustainable planet, unprecedented innovation and economic growth. This is a time where people seek strong relationships, diverse perspectives and an opportunity to accept the most pressing challenges of today. It’s in this spirit, that these two complementary businesses have been joined into one. Avient promises to honor the legacies of its past organizations as it seeks to build a world-class sustainable organization – together – that creates value for all stakeholders. Together, Avient will help customers to build a better world with an expanded portfolio of polymer colorant and additive solutions. In addition, all customers will benefit from: • expanded resources, services, development, and technical support • faster and more comprehensive innovation • a combined base of highly skilled R&D teams • a broader, best-in-class solution portfolio • improved geographic reach • enhanced supply security
