Manager, Account Management

Posted 3 Hours Ago
Be an Early Applicant
26 Locations
Remote
Mid level
Cloud • Marketing Tech • Sales • Software
PandaDoc is the leading all-in-one document workflow automation platform with eSignature capabilities.
The Role
Manage and develop a team of up to eight Account Managers across SMB and Commercial (EMEA), own forecasting, drive adoption, retention and growth, coach reps, collaborate cross-functionally, and lead sales initiatives with accountability, problem-solving, and value-based selling.
Summary Generated by Built In

 In this role, you will:

  • Directly report to the Senior Director, Account Management
  • Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region)
  • Report and own the weekly, monthly and quarterly forecast of your direct reports
  • Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals
  • Lead from the front with honesty, integrity, grit and passion
  • Develop reps by identifying strengths and weaknesses and build sustainable teams
  • Work cross-departmentally to solve problems, both inside and outside of your lane
  • Take ownership of and identify core problems and hard challenges
  • Take ownership for mistakes and drive home solutions
  • Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base

About you:

  • 1-5 years management experience
  • Previous closing experience, preferably direct sales experience in B2B saas 
  • Proven track record of consistent performance in a rapidly expanding and changing environment
  • Experience in co-selling on inside sales cycles
  • Can develop reps, identify strengths and weaknesses through through expert coaching
  • Builds sustainable teams, enjoys team development 
  • Experience in value based selling
  • Demonstrates strong ability to effectively communicate and enable evolving sales methodologies
  • Collaborates well cross-functionally to solve problems
  • Experience working outside of their lane, ability to influence, can identify core problems and harder challenges, takes ownership for mistakes.
  • Proficient in forecasting a pipeline for all engagement and activity throughout your book of business
  • Emotionally intelligent, empathetic creative problem solver who is willing to listen carefully and think independently. 
  • Continuous educator and lifelong learner.
  • Balanced listener with strong communication and the aptitude to clearly articulate differing points of view. Strong negotiator.
  • Motivated self-starter who proactively takes on big ideas and projects with a strong sense of urgency.

Company Overview:

PandaDoc empowers more than 65,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com 


Company Culture:

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

  • An honest, open culture that emphasizes feedback and promotes professional and personal development
  • 6 self care days/year
  • A competitive salary
  • And much more!

Application deadline: 7/30/2026

Skills Required

  • 1-5 years management experience
  • Previous closing experience
  • Direct sales experience in B2B SaaS
  • Experience co-selling on inside sales cycles
  • Proven track record of consistent performance in rapidly changing environments
  • Ability to develop reps through coaching and identify strengths and weaknesses
  • Experience in value-based selling
  • Proficient in forecasting pipeline and owning weekly, monthly, and quarterly forecasts
  • Strong cross-functional collaboration and problem-solving skills
  • Excellent communication, negotiation skills, emotional intelligence, and ability to influence

PandaDoc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PandaDoc and has not been reviewed or approved by PandaDoc.

  • Healthcare Strength Employer-covered medical with low-deductible options plus comprehensive dental and vision create a strong core benefits foundation. Mental-health support and disability/life coverage further reinforce overall healthcare strength.
  • Leave & Time Off Breadth Generous PTO that increases with tenure, separate self-care days, paid holidays, and a birthday day off point to ample time away from work. Paid parental leave for all parents, with extended time for birth parents, adds meaningful depth to the leave offering.
  • Wellbeing & Lifestyle Benefits A remote-first setup with flexible schedules, wellness initiatives/allowances, and a home-office stipend support day-to-day wellbeing. Education stipends and regular team events contribute to lifestyle and growth outside base pay.

PandaDoc Insights

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The Company
HQ: San Francisco, CA
689 Employees

What We Do

Since its founding in 2013, PandaDoc has been on a mission to empower growing businesses to thrive by taking the work out of document workflows. PandaDoc provides an all-in-one document workflow automation platform with eSignature capabilities that helps fast scaling teams accelerate the ability to create, manage and sign digital documents, including proposals, quotes and contracts and more. More than 30,000 customers are using PandaDoc to improve document workflow, insights and speed while providing an amazing experience for the end users. PandaDoc is backed by leading venture firms and corporate investors, including OMERS Growth Equity, G-Squared, Altos Ventures, Rembrandt Venture Partners, One Peak Partners, M12 (Microsoft), and HubSpot. PandaDoc is proudly a remote-first global company.

Why Work With Us

Maintaining and preserving our company culture is imperative as we continue to grow, especially as a remote-first company. Our culture is centered on hiring the best and empowering them to do their jobs - provide employees the right technology to succeed, encourage risk taking, and foster an environment built on transparency, trust and empathy.

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