Manager, Account Management - SMB

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Waltham, MA, USA
In-Office
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The go-to-market platform to find, acquire, and grow customers.
The Role

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The Manager of Account Management will drive the achievement of robust sales targets within ZoomInfo's SMB-P Account Management team, optimizing customer success and fostering revenue growth. This role involves leading a dynamic team dedicated to surpassing expectations and driving unparalleled value for our customers.

What You Will Do: 

  • Develop and lead a team of ~9 individual contributors to generate revenue and achieve individual team and organizational quotas.
  • Build strong cross-functional relationships to help grow our SMB Account Management team, including marketing, demand generation, product, customer success and more.
  • Define team objectives to enable achievement of daily, weekly and quarterly targets through sales planning and forecast management
  • Day to day training and coaching, including tracking and monitoring of team KPIs
  • Participate in the attraction and hiring of talented team members
  • Articulate the ZoomInfo story, unique value proposition and how ZoomInfo’s solutions align with the customer’s vision and solve the customer’s business issue (e.g. return on investment of product).
  • Budget planning, performance management, and other duties as required/assigned by manager. 

What You Bring:

  • 1+ years leadership experience in software sales, 4+ years in Account Management
  • Proven success in leading a sales team
  • Consistent track record to create impactful teams and lead them to success
  • Excellent presentation, negotiation, and executive engagement skills
  • Strong engagement and communication skills
  • Consultative selling experience highly desirable
  • Can collaborate and influence in a “win as a team” environment
  • Is a trusted advisor to the customers and colleagues

This is a hybrid position, working a minimum of three days per week from one of our local offices.

The US base salary range for this position is $96,250 - $107,250.00 + variable compensation + equity + benefits ($175,000 - $195,000 OTE (on target earnings)).

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.



About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.


For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

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The Company
HQ: Vancouver, WA
3,500 Employees
Year Founded: 2007

What We Do

ZoomInfo is the go-to-market (GTM) platform for businesses development and revenue growth. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers.

Why Work With Us

ZoomInfo is where the world’s brightest minds in Data and Go-To-Market come together to do their best work. We’re a founder-led organization that recognizes your success with 2x the career mobility of our SaaS peers. Being action-oriented, resourceful, and resilient will not only help you fit in, it will help you thrive.

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