Manager, access, core network operations and IP

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:Regular

Job Description :

MANAGER, ACCESS, CORE NETWORK OPERATIONS AND IP

Location: Trois-Rivières or Montreal, QC

POSITION OVERVIEW

In line with existing procedures, policies, and tools, the holder of this position, as a manager, will provide support, supervision, and ensure the successful execution of projects. They will prepare capital requests; oversee budget preparation and control for all Access, Optical and Core IP initiatives in Quebec. They will manage the team responsible for access, optical and IP networks in Quebec. Responsibilities include managing performance and objectives, ensuring synergies and strategic and technical alignment between engineering and other operations group in Cogeco foot print.

PRIMARY RESPONSABILITIES

• Manage the team responsible for access, optical and IP networks in Quebec. Supervise all network implementation tasks related to projects for which detailed technical network design has been done and approved by engineering related to high-speed Internet, telephony, video, IT, commercial fiber clients (DATACOM), management, and all services using these networks.
• Oversee the implementation of Access, IP and Optical network projects considering growth requirements and technological roadmaps. This includes upgrades required by the video services team, any layer 2 technologies using L2/L3 switches, DOCSIS, EPON augmentations and MPLS network solutions as needed to support the growth of Commercial Fiber Clients (DATACOM).
• Identify opportunities to improve organizational processes by promoting automated tools, diverse and redundant designs, and better synergies between technical experts in Cogeco foot print in CA and US to enhance productivity and quality.
• Consolidate, prepare, and communicate three-to-five-year growth plans for network engineering for IP networks, MPLS networks, access networks and optical networks to ensure engineering solutions are designed and budgeted according to capacity demands, technological roadmaps, and alignment between different Cogeco entities.
• Analyze network capacity requests from strategic projects under the responsibility of video services, marketing, and others, assess network needs, and communicate budgets and timelines to ensure timely delivery of network solutions.
• Lead all inter-functional processes within the company related to budgetary activities, planning, and implementation of network infrastructure.
• Represent teams across various services.
• Coordinate with the Network Management Center and all operational teams regarding planned changes related to growth projects, initiatives, marketing plans, and operational changes in the network infrastructure.
• Coordinate capital requests required for ACCESS/IP/MPLS/optical networks in Quebec according to engineering designs prepared by technical experts.
• Manage capital projects and budgets effectively.
• Build working relationships with all network engineering teams from both functional units, including the Commercial Fiber Clients (DATACOM) team, to assess MPLS network requirements and integration needs in Quebec.
• Develop strong relationships with the video services team to coordinate the numerous capital projects planned each year that directly impact network design and capacity.
• From an operational perspective, establish strong relationships with the Network Management Center, IP voice and systems operations team, and technicians to coordinate and improve processes.
• Communicate team activities and progress to ensure they receive the necessary attention and funding.
• Collaborate with the Network Operations Center and operations teams to continuously improve operational processes and increase efficiency.
• Set annual goals for team members, review them based on new operational requirements, and manage the performance review process.

EDUCATION

A university degree in Computer Science, Engineering, or an equivalent degree is required.

PROFESSIONAL EXPERIENCE

• Five (5) years of experience with telecommunications and Internet technologies.
• Technical experience must include optical transport (DWDM, SONET), TCP/IP protocol, IGP routing (e.g., OSPF protocol), EGP protocol (e.g., BGP protocol), LAN, switching, bridging, and routing protocols.
• Very good understanding of DOCSIS and EPON technologies. Cisco Network certifications are a plus.

SPECIAL SKILLS

• Strong interpersonal skills.
• Proficiency in French and English.
• Ability to build positive working relationships with others.
• Capable of effectively coordinating and executing multiple tasks simultaneously in a constantly evolving environment with potentially conflicting deadlines.
• Self-motivated with the ability to independently identify and resolve issues, ensuring the quality of one’s own work.
• Strong planning and problem-solving skills. Ability to evaluate the impact of decisions.
• Good knowledge of Access, IP and optical network technologies.
• Familiarity with Cisco routing technologies and network design.
• Excellent organizational and analytical skills.
• Solid project management experience combined with strong interpersonal and communication skills (both written and verbal).
• Detail-oriented with proven technical documentation skills.
• Practical knowledge of Google Cloud products.
• Working with unionized members is a plus

At Cogeco Connexion Inc., diversity is a key asset to our organization's performance. We are committed to providing equal opportunities to all qualified individuals seeking to join our company, regardless of cultural and individual differences. We strive to build teams that reflect the diverse profiles and backgrounds of the customers and communities we serve, believing this sets Cogeco apart from its competitors and contributes to our signature of excellence.

Our culture elevates you—there is no ego in the way. Our common goal? We all want to win for our customers. We aim to be continuously evolving, dynamic, and ambitious. We believe in the power of authentic connections. Every employee is part of what makes us unique in the market: agile, dedicated, problem-solvers.

You’ll benefit from:

• Flexibility: Yes, we think that what you do matters. At work and at home.
• Fun: We laugh a lot, it makes every day brighter.
• Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.
• Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
• Benefits: We’ve got you covered.
• Career Evolution: Join us and we will give you the tools to achieve your career goals!
• Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.

#LI-KN1

#LI-Hybrid

Location :Trois-Rivières, QC

Company :Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]