MANAGEMENT CHANGE SPECIALIST
Department: NEW ACCOUNT SETUPLocation: In officeFull Time and Part Time
OverviewManagement Change specialists organize the conversion of properties from one management to another. You will work with the new management to ensure we set up the property accurately. You will also coordinate closely with Account Managers and Synergy Managers to help clients understand the Synergy process. Be part of a collaborative team that is dedicated to quality customer service.
Responsibilities
As a Management Change specialist, you will:
- Contact clients and account managers to gather the necessary information
- Input Setup and Funding information into the Conservice database
- Help clients understand the Synergy process
- Act as the point of contact during the property transition process
- Able to independently solve problems using the resources and tools available
- Attention to detail
- Remain positive and composed during stressful situations
- Able to take ownership of work and performance
- Clear and professional written and verbal communication
- Manage and prioritize workload to consistently meet standards of excellence
- Able to be flexible and adapt to different processes and projects
Education
- High school diploma or equivalent
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
