KeenLogic is seeking an experienced Senior Management Analyst to support strategic planning, organizational improvement, business transformation, and enterprise initiatives across federal programs. This individual will partner with leadership and cross-functional teams to evaluate business operations, improve organizational performance, streamline processes, and support strategic decision-making.
The ideal candidate is a strong analytical thinker with experience in organizational development, governance, business process improvement, portfolio management, and executive-level communications.
Responsibilities- Analyze business operations and organizational processes to identify opportunities for improvement and increased efficiency.
- Develop recommendations that support strategic planning, organizational effectiveness, and operational excellence.
- Facilitate stakeholder meetings, working sessions, and requirements-gathering activities.
- Conduct business process analysis and document workflows, business rules, operational procedures, and functional requirements.
- Perform gap analyses, trend analyses, and performance assessments to support continuous improvement initiatives.
- Develop executive briefings, presentations, reports, and strategic documentation for leadership.
- Collaborate with technical and business teams to translate operational needs into actionable recommendations.
- Support portfolio, program, and project management initiatives by tracking priorities, milestones, and deliverables.
- Develop performance metrics, dashboards, and reporting to measure organizational success.
- Support organizational change initiatives through process documentation, stakeholder engagement, and implementation planning.
- Mentor project teams and contribute to the development of best practices, templates, and organizational standards.
- Assist with governance activities, strategic planning efforts, risk management initiatives, and business transformation projects.
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent experience).
- 15+ years of experience in management consulting, business analysis, organizational development, strategic planning, PMO support, or business transformation.
- Experience conducting business process improvement, organizational assessments, and strategic planning initiatives.
- Strong analytical, organizational, and problem-solving skills.
- Experience preparing executive-level briefings, reports, and presentations.
- Ability to work effectively with both business and technical stakeholders.
- Experience facilitating meetings, workshops, and cross-functional collaboration.
- PMP, PMI-PBA, Lean Six Sigma, or similar certifications are a plus.
- Business process improvement and re-engineering
- Organizational development
- Strategic planning
- Portfolio and program management
- Governance and performance measurement
- Business analysis and requirements gathering
- Executive communications
- Risk assessment
- Data analysis and reporting
- Microsoft Office Suite
- Microsoft Project
- Microsoft Visio
- SharePoint
- Power BI
- ServiceNow
Skills Required
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field (or equivalent experience)
- 15+ years of experience in management consulting, business analysis, organizational development, strategic planning, PMO support, or business transformation
- Experience conducting business process improvement, organizational assessments, and strategic planning initiatives
- Strong analytical, organizational, and problem-solving skills
- Experience preparing executive-level briefings, reports, and presentations
- Ability to work effectively with business and technical stakeholders and translate needs into recommendations
- Experience facilitating meetings, workshops, and cross-functional collaboration
- Experience supporting portfolio, program, and project management initiatives (tracking priorities, milestones, deliverables)
- PMP, PMI-PBA, Lean Six Sigma, or similar certifications
- Experience with performance metrics, dashboards, reporting, and data analysis (e.g., Power BI)
- Familiarity with Microsoft Office Suite, Microsoft Project, Microsoft Visio, SharePoint, Power BI, ServiceNow
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
