Managed Services Solution Architect - Expert

Posted 6 Days Ago
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Sydney, New South Wales
In-Office
Expert/Leader
Information Technology • Consulting
The Role
This role involves designing and delivering managed services solutions, collaborating with cross-functional teams, and presenting strategies to clients to drive business transformation.
Summary Generated by Built In
Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The Managed Services Solution Architect is a strategic and client-facing role that blends technical expertise with commercial acumen. This individual leads the design and delivery of enterprise-grade, Hitachi infrastructure-based, scalable managed services solutions, aligning with customer business objectives and driving digital transformation. Operating in both pre-sales and delivery contexts, the Solution Architect collaborates with internal teams, customers and partners to shape compelling proposals and ensure successful execution.

Key Responsibilities
• Architect and close sales opportunities, negotiating commercial terms and conditions with clients.
• Lead the design and architecture of enterprise-grade, managed services solutions, with particular emphasis on Hitachi infrastructure, ensuring alignment with business goals and technical requirements.
• Collaborate with cross-functional teams including sales, delivery, commercial, and technical experts to define and execute solution strategies.
• Capture, understand and analyse specific customer business issues and demands, and translate them into a Hitachi vision and solution.
• Present solution designs and strategies to internal and external stakeholders, including CXO-level audiences.
• Identify capability gaps in delivering transformational services and engage partners to complete the solution.
• Ensure solutions are cost-effective, functional, and deliver measurable value to clients.
• Maintain awareness of industry trends and emerging technologies to ensure solutions remain competitive.

Skills and Qualifications
• Proven experience in designing and delivering managed services solutions within complex enterprise environments.
• Strong analytical and problem-solving skills with a creative approach to solutioning.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to influence, negotiate, and present at senior stakeholder levels.
• Solid understanding of IT enterprise infrastructure, cloud platforms (AWS, Azure, GCP), networking, virtualisation, and ITIL frameworks.
• Financial and business acumen, including experience with P&L management and cost modelling.
• Experience working with infrastructure platforms and deployment models.
• Commitment to continuous professional development and staying abreast of industry trends.
 
About us
 
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
 
#LI-GL1

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Top Skills

AWS
Azure
GCP
Itil
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The Company
HQ: Gachibowli, Hyderabad
9,542 Employees

What We Do

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value. Visit us at hitachivantara.com.

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